Legal Operations Associate

**Job Title-**Legal Operations Associate

**Location**: Mumbai

If you are in the Unilever Ice Cream business or consider choosing to work for the Unilever Ice Cream business, you will work for the Global, leading Ice Cream player with €7.9bn Turn Over in 2023. The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We have strong brands equities: 5 of top 10 selling brands including Wall’s, Magnum, Ben &Jerry’s. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, once we separate from Unilever, which is planned to happen by November 2025.

Ice Cream has distinct characteristics from Unilever’s other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure. As Ice Cream company we are committed to developing and nurturing talent within our Ice Cream company. You will have ample options for career growth and exploration, allowing you for you to explore roles and opportunities across the new organisation. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company. We hope that you will want to build the new chapter of our Ice Cream history together with us.

**ABOUT ICE CREAM: Life Tastes Better with Ice Cream**

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of over $8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.

**JOB SUMMARY AND**KEY RESPONSIBILITIES**:
The Legal Operations Associate will be part of the Ice Cream Legal Powerhouse which is part of the legal function and provide defined, structured services to the team and to the broader business and will be responsible for:

- Create and maintain advanced reports and dashboards using PowerBI to provide insights and analytics to the legal team and senior management.
- Identify and implement opportunities for simplification and automation of legal processes and workflows using Power Apps and Power Automate.
- Manage and optimize various legal operations processes such as management of the Contract Lifecycle Management, User Access Management, finance payment tools, updating of knowledge articles and other similar activities.
- Manage a central support mailbox and work with multiple stakeholders across the globe, including internal and external legal counsel, vendors, procurement and other business users and support them on any issues related to Contract Lifecycle Management.
- Support the BAU maintenance of technology tools used by the legal team, such as SharePoint, finance payment tools and Contract Lifecycle Management.
- Work with vendors in resolving complex technical issues.
- Engaging with and supporting other lawyers across the globe

**Key Interfaces**
- Legal (including external legal counsel)
- IT
- Finance
- Procurement

**JOB REQUIREMENTS**:

- Bachelor's degree in business, law or technology
- A minimum of 3 years of experience in legal operations or similar role.
- Proficient in Advanced Excel and PowerBI, with strong data analysis and visualization skills.
- Experience in building automation through Power Apps and Power Automate.
- Excellent communication, collaboration, and project management skills.
- Process oriented, detail oriented, and problem-solving mindset.
- Passion for technology and keen interest in simplification, AI and automation.

Preferable:

- Experience in SharePoint and Contract Lifecycle Management.
- Prior experience of data analytics.
- Familiar with Lean Six Sigma and Agile methodologies.

**ADDITIONAL INFORMATION**

Unilever embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, rel