Customer Chat Support

2 weeks ago


Mumbai, India MyGlit Full time

**Role**:Team Leader -(NonTechnical)

**Timings**:Night Shift

**Industry**:BPO / ITES

**Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling

Key Skills: Chat Support Graduate HSC Fresher nonvoice- FIRST SOURCE
- Job Title: Non Voice (Chat Process) - Night Shift
- We are looking for enthusiastic individuals to join our team as Non Voice (Chat Process) executives for our Night Shift. As a Non Voice (Chat Process) executive, you will be responsible for communicating with customers via chat to provide them with assistance, support, and information.
- **Responsibilities**:
- Respond to customer inquiries and provide assistance via chat in a timely and accurate manner
- Identify and escalate priority issues to the relevant team for resolution
- Maintain accurate and detailed records of customer interactions and transactions
- Identify and suggest process improvements to enhance customer satisfaction
- Stay up-to-date with product knowledge and process changes
- Ensure adherence to company policies and guidelines

**Requirements**:
- Excellent written communication skills in English
- Strong attention to detail and accuracy
- Ability to multitask and handle multiple chats simultaneously
- Willingness to work in Night Shifts
- Freshers are welcome to apply

Qualifications:
- Minimum educational qualification of a high school diploma or equivalent
- Basic computer knowledge and typing skills
- Ability to adapt and learn quickly



  • Mumbai, India MyGlit Full time

    **Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Night Shift (Permanent) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:Work from office Key Skills: Communication chat Communication Skills Chat Process Chat Support nonvoice - Customer Service Associate Account :...

  • Chat Support

    7 days ago


    Mumbai, India MyGlit Full time

    **Role**:Associate/Sr. Associate -(NonTechnical) **Timings**:Night Shift **Industry**:BPO / ITES **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: good communication skills - **CHAT** **SUPPORT** Job Title: Non Voice (Chat Process) - Night Shift Salary upto 15.5k in hand - We are looking for enthusiastic...

  • Chat Support

    2 weeks ago


    Mumbai, India MyGlit Full time

    **Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Night Shift **Industry**:BPO / ITES **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling - Job Description: We are seeking enthusiastic individuals to join our team as Non-Voice (Chat Process) executives for our Night Shift. As a Non-Voice (Chat Process) executive, you will be...


  • Mumbai, India MyGlit Full time

    **Role**:Technical/Process Trainer **Timings**:Night Shift **Industry**:BPO / ITES **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: Chat Support Graduate BPO industry HSC Fresher nonvoice - Job Title**:Non Voice (Chat Process) - Night Shift** We are looking for enthusiastic individuals to join our team as Non...

  • Chat Support

    2 weeks ago


    Mumbai, Maharashtra, India Jobman by Shunya Tattva Full time

    Hiring Now – Customer Service (Chat Process) Location: Andheri (Marol), Mumbai | Work From Office | Immediate Joiners Only Why You Should Apply Day Shift – Perfect work-life balance Salary up to ₹30,000 Inhand Non-Voice Process (Chat Only) – No calling pressure Career Growth in Customer Experience & Digital Support Work with a fast-growing...

  • Chat Support

    2 weeks ago


    Mumbai, Maharashtra, India Jobman by Shunya Tattva Full time

    Hiring Now – Customer Service (Chat Process) Location: Andheri (Marol), Mumbai | Work From Office | Immediate Joiners Only Why You Should Apply Day Shift – Perfect work-life balance Salary up to ₹30,000 Inhand Non-Voice Process (Chat Only) – No calling pressure Career Growth in Customer Experience & Digital Support Work with a fast-growing...


  • Malad, Mumbai, Maharashtra, India ENHANCE PLUS CONSULTANT Full time

    Position: International Chat Process BPO Responsibilities: Handling inbound chats, providing excellent customer service. Shifts: Rotational shift Qualifications: HSC or graduate freshers are encouraged to apply. Skills: Excellent communication skills required. Advantages: Competitive salary and incentives package. Comprehensive training provided to enhance...


  • Navi Mumbai, Maharashtra, India AssignX Global Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionAssignX Global Solutions is a leading recruitment firm specializing in connecting businesses with exceptional talent to meet their hiring needs. The company focuses on building strong relationships with clients and candidates, ensuring a seamless and efficient recruitment process. With a commitment to quality and results, AssignX empowers...


  • Navi Mumbai, India AssignX Global Solutions Full time

    Company Description AssignX Global Solutions is a leading recruitment firm specializing in connecting businesses with exceptional talent to meet their hiring needs. The company focuses on building strong relationships with clients and candidates, ensuring a seamless and efficient recruitment process. With a commitment to quality and results, AssignX empowers...


  • Malad, Mumbai, Maharashtra, India ENHANCE PLUS CONSULTANT Full time

    Position: International Chat Process BPO Responsibilities: Handling inbound chats, providing excellent customer service. Shifts: Rotational shift Qualifications: HSC or graduate freshers are encouraged to apply. Skills: Excellent communication skills required. Advantages: Competitive salary and incentives package. Comprehensive training provided to enhance...