Customer Chat Support

2 weeks ago


Mumbai, India MyGlit Full time

**Role**:Team Leader -(NonTechnical)

**Timings**:Night Shift

**Industry**:BPO / ITES

**Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling

Key Skills: Chat Support Graduate HSC Fresher nonvoice- FIRST SOURCE
- Job Title: Non Voice (Chat Process) - Night Shift
- We are looking for enthusiastic individuals to join our team as Non Voice (Chat Process) executives for our Night Shift. As a Non Voice (Chat Process) executive, you will be responsible for communicating with customers via chat to provide them with assistance, support, and information.
- **Responsibilities**:
- Respond to customer inquiries and provide assistance via chat in a timely and accurate manner
- Identify and escalate priority issues to the relevant team for resolution
- Maintain accurate and detailed records of customer interactions and transactions
- Identify and suggest process improvements to enhance customer satisfaction
- Stay up-to-date with product knowledge and process changes
- Ensure adherence to company policies and guidelines

**Requirements**:
- Excellent written communication skills in English
- Strong attention to detail and accuracy
- Ability to multitask and handle multiple chats simultaneously
- Willingness to work in Night Shifts
- Freshers are welcome to apply

Qualifications:
- Minimum educational qualification of a high school diploma or equivalent
- Basic computer knowledge and typing skills
- Ability to adapt and learn quickly



  • Mumbai, India MyGlit Full time

    **Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Night Shift (Permanent) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:Work from office Key Skills: Communication chat Communication Skills Chat Process Chat Support nonvoice - Customer Service Associate Account :...

  • Customer Chat Support

    2 weeks ago


    Mumbai, India Gratitude Inc. Full time

    **Gratitude Inc.** is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...

  • Chat Support

    7 days ago


    Mumbai, India MyGlit Full time

    **Role**:Associate/Sr. Associate -(NonTechnical) **Timings**:Night Shift **Industry**:BPO / ITES **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: good communication skills - **CHAT** **SUPPORT** Job Title: Non Voice (Chat Process) - Night Shift Salary upto 15.5k in hand - We are looking for enthusiastic...

  • Chat Support

    2 weeks ago


    Mumbai, India MyGlit Full time

    **Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Night Shift **Industry**:BPO / ITES **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling - Job Description: We are seeking enthusiastic individuals to join our team as Non-Voice (Chat Process) executives for our Night Shift. As a Non-Voice (Chat Process) executive, you will be...


  • Mumbai, India MyGlit Full time

    **Role**:Technical/Process Trainer **Timings**:Night Shift **Industry**:BPO / ITES **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: Chat Support Graduate BPO industry HSC Fresher nonvoice - Job Title**:Non Voice (Chat Process) - Night Shift** We are looking for enthusiastic individuals to join our team as Non...

  • Chat Support

    2 weeks ago


    Mumbai, Maharashtra, India Jobman by Shunya Tattva Full time

    Hiring Now – Customer Service (Chat Process) Location: Andheri (Marol), Mumbai | Work From Office | Immediate Joiners Only Why You Should Apply Day Shift – Perfect work-life balance Salary up to ₹30,000 Inhand Non-Voice Process (Chat Only) – No calling pressure Career Growth in Customer Experience & Digital Support Work with a fast-growing...

  • Chat Support

    2 weeks ago


    Mumbai, Maharashtra, India Jobman by Shunya Tattva Full time

    Hiring Now – Customer Service (Chat Process) Location: Andheri (Marol), Mumbai | Work From Office | Immediate Joiners Only Why You Should Apply Day Shift – Perfect work-life balance Salary up to ₹30,000 Inhand Non-Voice Process (Chat Only) – No calling pressure Career Growth in Customer Experience & Digital Support Work with a fast-growing...


  • Malad, Mumbai, Maharashtra, India ENHANCE PLUS CONSULTANT Full time

    Position: International Chat Process BPO Responsibilities: Handling inbound chats, providing excellent customer service. Shifts: Rotational shift Qualifications: HSC or graduate freshers are encouraged to apply. Skills: Excellent communication skills required. Advantages: Competitive salary and incentives package. Comprehensive training provided to enhance...


  • Navi Mumbai, Maharashtra, India AssignX Global Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionAssignX Global Solutions is a leading recruitment firm specializing in connecting businesses with exceptional talent to meet their hiring needs. The company focuses on building strong relationships with clients and candidates, ensuring a seamless and efficient recruitment process. With a commitment to quality and results, AssignX empowers...


  • Navi Mumbai, India AssignX Global Solutions Full time

    Company Description AssignX Global Solutions is a leading recruitment firm specializing in connecting businesses with exceptional talent to meet their hiring needs. The company focuses on building strong relationships with clients and candidates, ensuring a seamless and efficient recruitment process. With a commitment to quality and results, AssignX empowers...