Chat Support Executive

2 days ago


Mumbai Maharashtra, India Fortune Wellness | Color Cafe Salon Full time

**KEY RESPONSIBILITIES**:
Generating sales leads.
Managing incoming calls, Exceptional chat support.
Building good relationships with customers.
Keep detailed records of customer interactions, feedback, and inquiries for analysis and improvement.

**JOB DESCRIPTION**:

- Prolific written communication via mail skills to support customers with ease.
- Efficiently taking note of queries and requests.
- Maintenance of logs for customer interactions, transactions, and comments.
- Provide exceptional chat support to our clients and customers, addressing inquiries, resolving issues, and delivering a positive customer experience.
- Protecting brand image and reputation in the market.
- Maintaining positive repos with the customers throughout the conversation.

**SKILLS REQUIRED**:
Experience in customer service / chat support.
Strong telephone etiquette.
Ability to manage multiple tasks at once.
Working knowledge of computers
Appropriate Typing speed to be able to efficiently manage documentation during/post interaction

**Job Types**: Full-time, Permanent

**Salary**: ₹5,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- chat support: 1 year (preferred)

*Speak with the employer* +91 9152011808

**Salary**: ₹12,000.00 - ₹31,662.75 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



  • Navi Mumbai, Maharashtra, India Impact InfoTech Full time

    Role : Chat Support Executive Experience : Min 6 Months in Chat Support Location : Airoli Salary : Up to 24K Shift : Day Shift Week Off : Rotational Week off Education : Graduation Notice : Immediate Pay: Up to ₹24,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (required) **Experience**: - Live chat: 1 year (required) -...


  • Mumbai, Maharashtra, India Nexus pro services Full time

    ob Title: Chat Support Executive Location: Mumbai, Maharashtra Salary Range: ₹22,000 - ₹34,000 per month (Rotational Shifts / Night Shifts) **Job Description**: We are seeking a dedicated and customer-focused Chat Support Executive to join our growing team in Mumbai. As a Chat Support Executive, you will be the first point of contact for our...


  • Mumbai, Maharashtra, India Grace Staffing Services Full time

    **WE ARE HIRING FOR GRACE STAFFING SERVICES** **Job Title**: Customer Service Executive (Chat Process) **Shift**: US Rotational Shifts (9 hours) **Working Days**: 5 Days a Week (2 Rotational Offs) **Mode**: Work-from-office We are hiring **Customer Service Executives** for a **chat-based support** role. You'll assist international customers, primarily from...


  • Chandivali, Mumbai, Maharashtra, India Work Panda Cooperation LLP Full time

    We are looking for a dedicated Chat Support Executive to join our customer support team. As a Chat Support Executive, you will be responsible for engaging with customers through our online chat platform, providing them with prompt, accurate, and effective assistance. Your role is crucial in ensuring customer satisfaction and maintaining a positive brand...


  • Mumbai, Maharashtra, India Grace Staffing Services Full time

    **WE ARE HIRING FOR GRACE STAFFING SERVICES** **Job Title**: Customer Service Executive (Chat Process) **Shift**: US Rotational Shifts (9 hours) **Working Days**: 5 Days a Week (2 Rotational Offs) **Mode**: Work-from-office We are hiring **Customer Service Executives** for a **chat-based support** role. You'll assist international customers, primarily from...


  • Mumbai, Maharashtra, India Technotoise Business pvt ltd Full time

    **Bengali & Oriya Hiring for Chat Support at Thane (Mumbai)** Urgent hiring for Bengali & Oriya at Thane location for Technical Support Executive, Need from Mumbai Only No. of Openings - 15 Designation - Technical Support Executive Salary - **up to 26000 in hand (6 days working/ Rotational Shift)** Location - Thane, Mumbai Mode of Interview -...


  • Pune, Maharashtra, India Deepraj Software Services Private Limited Full time

    We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. Key Responsibilities: Provide prompt, courteous, and...


  • Rohokadi, Pune, Maharashtra, India eAbyas Info Solutions Full time

    We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...


  • Dhanori, Pune, Maharashtra, India Deepti Marketing Services Full time

    We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. Key Responsibilities: Provide prompt, courteous, and...


  • Pune, Maharashtra, India CRUTZ LEELA ENTERPRISES Full time

    **Chat Support Executive**required Any Graduate Male & Female with Fluent in English is must 1 to 3 yrs of International Chat Process in e commerce platform will be considered Typing speed of 50w.p.m required Shift timings 1.00 pm to 9.00pm Immediate joiner preferred **Job Types**: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per...