Csa (Customer Service Associate)

22 hours ago


Salt Lake Kolkata West Bengal, India Banshi Professional & Management Services Private Limited Full time

**Key Responsibilities**:

- Explain legal procedures, timelines, and required documents
- Generate and qualify leads by reaching out to potential clients
- Coordinate with legal teams and update clients on case progress
- Follow up for documents and ensure timely issue resolution
- Maintain accurate records and prepare reports on leads and client interactions

**Key Skills Required**:

- Excellent verbal communication in Hindi, Bengali and English preferred
- Strong persuasion and lead generation skills
- Basic understanding of legal services or terminology (training will be provided)
- Patience, empathy, and ability to handle sensitive issues
- Proficiency in MS Office
- Good organizational and follow-up skills

**Qualifications**:

- Minimum Qualification:12th Pass
- 0-2 years of experience in customer service, telesales, or legal support
- Freshers with good communication skills are welcome

Please share your CV at 6290373420

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹9,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Application Deadline: 19/07/2025
Expected Start Date: 21/07/2025



  • Kolkata, West Bengal, India Tata Consultancy Services Full time

    **Mega Walk-In at TCS Kolkata Hiring for Customer Service Assurance and Customer Service Activation [CSA/CSF] on 24 Jan 2025 (Friday).** **Venue**: TATA CONSULTANCY SERVICES Gitanjali Park, Street Number 368, Action Area 2F, New Town, West Bengal, 700135 **Date**: 24 Jan 2025 (Friday) **Timing**: 1000 HRS to 1200...


  • Salt Lake, Kolkata, West Bengal, India Career Comfort Full time

    Position: Customer Service Associate (CSA) We’re Hiring! Are you fluent in **Nepali** and passionate about customer service? We have the perfect opportunity for you! - Location: Kolkata (Work from Office) - Shift: Night Shift - **Language Requirement: Proficiency in Nepali (spoken & written) is a must**: - Fixed Weekend Off: Saturday & Sunday - Salary:...


  • Salt Lake, Kolkata, West Bengal, India Banshi Professional & Management Services Private Limited Full time

    Maintains customer relationship by responding to inquiries; documenting actions. - Prepares for customer inquiries by studying products, services, and customer service processes. - Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information;...


  • Kolkata, West Bengal, India CMI Learning & Development Pvt. Ltd. Full time

    Mega Corporate in Retail Industry Position - Customer Service Associates Location - Salt Lake Sector 3 Min HS Qualification Applicable Shift Timing - 10 am to 6pm ( Monday to Saturday) Freshers and Experienced both can apply. Required skill - Good in communication, Knowledge about Marketing, Team Handling, Smart & Energetic. Contact Details - **Call...


  • Salt Lake, Kolkata, West Bengal, India Hashtag Biz Solutions Full time

    **Join Our Team as a Customer Service Associate!** Are you a communication ace with a passion for delivering top-tier service? Join our dynamic team as a Customer Service Associate. We're looking for enthusiastic individuals who thrive in a fast-paced environment and are ready to dazzle our clients with exceptional service. **Key Responsibilities**: -...


  • Salt Lake, Kolkata, West Bengal, India Career Comfort Full time

    Urgent hiring for an MNC in Kolkata (Night Shift) Job position**:Customer Care Executive** Job Perks: - **Salary 15.2K to 18.2K** (depending upon experience) - Work from office - **Fixed weekend (Sat & Sun) off**: - **Cab drop facility provided**: - No Sales, No Target - **Travel Allowance**: - Subsidised meals - PF & ESI available - Attendance...


  • Kolkata, West Bengal, India Wrixty Services pvt Limited Full time

    Role-Customer Support Associate(CSA) HR Connect-Gargi- 6290324389 Location-Kolkata - Checking customer documents (UIDAI DQ) - English to Punjabi/Gujarati translation **Requirements**: - Any Grad, Fresher or Experienced - Customer orientation - Shift work required - No planned leave for the first 3 months - 9-hour workday (8 hours work, 1 hour...


  • Kolkata, West Bengal, India Adyan Consultants PVT LTD. Full time

    Customer Support Associate are often responsible for **handling customer complaints and concerns**. Problem-solving skills enable them to solve issues quickly and successfully by analysing the cause of the problem, generating possible solutions and implementing a plan to resolve the problem. **Job Types**: Full-time, Permanent **Salary**: ₹10,000.00 -...


  • Twenty-four Parganas District, West Bengal, India IRCFC FINANCIAL SERVICES PRIVATE LIMITED Full time

    Customer Service Associate is to help customers understand the products and services being offered by a company. **Salary**: ₹8,000.00 - ₹21,000.00 per month Schedule: - Day shift - Fixed shift - Weekend availability Supplemental pay types: - Commission pay - Performance bonus **Education**: - Higher Secondary(12th Pass)...


  • Kolkata, India Connect Galaxy Full time

    **We Are Hiring !!** **Role** : Customer Support Associate ( CSA ) **Location** : _**Rajarhat ,**_Kolkata, West bengal **Salary**: 2LPA, 15.4K Per month - Pick up & drop for odd shifts - **Mandatory Criteria-**_ - Min HS Pass (Graduation will be preferable) - **Excellent verbal & Written communication skill in English** - Customer orientation - Ready to...