Csa (Customer Service Associate)
1 day ago
**Key Responsibilities**:
- Explain legal procedures, timelines, and required documents
- Generate and qualify leads by reaching out to potential clients
- Coordinate with legal teams and update clients on case progress
- Follow up for documents and ensure timely issue resolution
- Maintain accurate records and prepare reports on leads and client interactions
**Key Skills Required**:
- Excellent verbal communication in Hindi, Bengali and English preferred
- Strong persuasion and lead generation skills
- Basic understanding of legal services or terminology (training will be provided)
- Patience, empathy, and ability to handle sensitive issues
- Proficiency in MS Office
- Good organizational and follow-up skills
**Qualifications**:
- Minimum Qualification:12th Pass
- 0-2 years of experience in customer service, telesales, or legal support
- Freshers with good communication skills are welcome
Please share your CV at 6290373420
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹9,000.00 - ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
Application Deadline: 19/07/2025
Expected Start Date: 21/07/2025
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