Reservation-executive

6 days ago

Pune, India Marriott International, Inc Full time

**Job Number** 23205177

**Job Category** Reservations

**Location** Courtyard Pune Hinjewadi, S. No 19 & 20, P4 Rajiv Gandhi Infotech Park Phase 1, Hinjewadi, Pune, Maharashtra, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

  • Reservation Executive

    4 days ago

    Pune, Maharashtra, India Rayna Tours and Travels Full time

    Company Description Rayna Tours and Travels, an ISO-certified company, is a leading tour operator established in 2006, offering tailored travel management services in the UAE. With over 70 travel outlets across major hotels in Dubai and branches in Abu Dhabi, Sharjah, Singapore, Malaysia, and Pune, Rayna Tours focuses on excellence, professionalism, and...

  • Reservation Executive

    1 week ago

    Koregaon Park, Pune, Maharashtra, India Joy Suites Hospitality Pvt Ltd. Full time

    Reservations Executive **Job Summary**: **Key Responsibilities**: - Ensure accurate and timely updating of rates, availability, and promotions across all platforms. - Coordinate with the front office and housekeeping to ensure seamless guest check-ins and check-outs. - Handle guest inquiries, modifications, and cancellations while maintaining excellent...

  • Reservation Executive

    1 week ago

    Pune, India NOVOTEL Full time

    Job DescriptionWork with internal/external representatives from different functions for executing the reservations. Provide effective support to the team to enable them to provide a range of effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure that the team...

  • Reservation Executive

    1 week ago

    Pune, Maharashtra, India Gigadocs Softtech Private limited Full time

    The Reservation Executive is responsible for handling all reservation activities, including responding to guest inquiries, processing bookings, maintaining room inventory, and ensuring high levels of guest satisfaction through prompt and efficient service. The role requires excellent communication skills, attention to detail, and a strong customer service...

  • Reservation Executive

    1 week ago

    Pune City H.O, Pune, Maharashtra, India Tranquil group Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Key Responsibilities:Reservation Handling:Process reservations through phone, email, and online booking systems.Assist guests in selecting appropriate room types and packages based on their needs.Provide accurate information on room availability, rates, special promotions, and amenities.Ensure all bookings are accurately entered into the reservation system...

  • Reservation Executive

    1 week ago

    Pune, Maharashtra, India Magnus Hotels & Serviced Apartments, Pune Full time

    We are looking for a friendly yet professional personnel to join our centralized reservations team displaying true hospitality experience. As the Reservations associate, you will be responsible to perform following job tasks: - Familiar with hotel product, locations and activities. - Maximize room sales and revenue for the hotel and prioritizing...

  • Reservation Executive

    1 week ago

    Pune, Maharashtra, India NOVOTEL Full time

    Company Description At Accor we are over 330 000 Heartists across 110 countries Building on the strength of our teams and our diverse holistic ecosystem of 45 brands experiences solutions we are breaking new ground to shape the hospitality of tomorrow connecting cultures with heartfelt care Work with internal external representatives from different functions...

  • Reservation Executive

    2 weeks ago

    Pune, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24162378 **Job Category** Reservations **Location** Four Points by Sheraton Hotel & Serviced Apartments Pune, Viman Nagar, Pune, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....

  • Junior Reservations Manager

    7 days ago

    Pune, Maharashtra, India CosmicStays Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    We are looking for a detail-oriented and customer-focused Junior Reservations Executive to manage guest bookings and ensure a seamless reservation experience. The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and the ability to enhance guest satisfaction. This is an entry-level role requiring 0-3 years of...

  • Reservation Executive

    6 days ago

    Pune, India Girikand Travels Pvt. Ltd Full time

    Understand the customers Requirement - Prepare the quotation according to customers need - Take reservations from customer - Coordinate with operation team - Good communication and customer handling skill required - Experience 0.6 month - 2 years in travel/tourism/car rental business **Job Type**: Fresher **Salary**: ₹15,000.00 - ₹20,000.00 per...