Ticketing Executive

2 weeks ago

Gurugram Haryana, India I2A Technologies Full time

COMPANY NAME - I2A Technologies

LOCATION - Gurgaon, Sector - 18

OFFER CTC - Maximum 35 K

PROCESS - US International

INDUSTRY - Leisure, Travel & Tourism

EMPLOYMENT TYPE - Full-time

**About Us**:
i2a Technologies is a conglomerate that aims to provide business solutions through the use of technology. As the leaders in innovation, we boast about a strong global outreach that continues to expand with time. We work to connect travel with the evolving technology in a fast-paced world. In-house developed travel bookings platform. No involvement of the third party. Transparent and reliable business processes.

**Job Summary**

**Key Responsibilities**
- Handle air ticket issuance, reissuance, exchanges, and cancellations using GDS (Sabre or Galileo).
- Coordinate with airlines and consolidators for fare rules, PNR changes, and waivers.
- Manage booking modifications as per client requests and ensure accuracy in ticketing.
- Monitor PNR queues and ensure timely ticketing to avoid auto cancellations.
- Interpret fare rules and penalties for refunds or reissues accurately.
- Maintain detailed records of all transactions and communication logs.
- Work closely with the sales and customer service teams to ensure seamless travel support.

**Requirements**:

- Minimum 1-3 years of experience in air ticketing within the travel industry.
- Proficiency in at least one major GDS system (Sabre, Galileo).
- Strong knowledge of international fare rules and airline policies.
- Excellent communication skills (spoken and written English).
- Attention to detail and ability to work under pressure.
- Knowledge of US travel market, geography, and visa rules is a plus.

**Work Environment**
- Fast-paced, customer-focused, and deadline-driven.
- Requires flexibility in work hours, including weekends and holidays based on business needs.

**Job Types**: Full-time, Permanent

Pay: Up to ₹35,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance

**Location**:

- Gurugram, Haryana (required)

Shift availability:

- Night Shift (preferred)

Work Location: In person

**Speak with the employer**
+91 9654101572

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