Customer Service Representative

2 days ago

Haryana, India Knight learning solutions Full time

**Job Title: Customer Support Executive - Hebrew / Italian / Dutch (Voice Process)**
**Location**: Sector 18, Gurgaon, Haryana

**Job Type**: Full-time, On-site
**Industry**: BPO / Customer Support / International Process
**Experience Level**: 1-5 Years (Freshers with language proficiency can apply)

We are hiring **Customer Support Executives** for international **voice processes** at our Gurgaon Sector 18 office. If you're fluent in **Hebrew, Italian, or Dutch**, and passionate about customer service, this is an excellent opportunity to work with global brands in a dynamic and professional environment.

**Current Openings by Language and Process:1. Process: Bird (Voice Support - Hebrew Language)**
- **Open Positions**: 5
- **Salary**: Up to ₹14 LPA
- **Language Requirement**: Fluency in Hebrew (spoken and written)

**2. Process: Bird (Voice Support - Italian Language)**
- **Open Positions**: 5
- **Salary**: Up to ₹10.5 LPA
- **Language Requirement**: Fluency in Italian (spoken and written)

**3. Process: Siemens (Voice Support - Dutch Language)**
- **Open Positions**: 4
- **Salary**: Up to ₹12 LPA
- **Language Requirement**: Fluency in Dutch (spoken and written)

**Key Responsibilities**:

- Resolve customer queries, complaints, and provide accurate information
- Maintain a positive, empathetic, and professional attitude toward customers
- Follow communication procedures, guidelines, and policies
- Collaborate with internal teams to ensure customer satisfaction

**Requirements**:

- **Language Proficiency**: Must be fluent in **Hebrew / Italian / Dutch** (as per the applied process)
- Good communication skills in English
- Prior customer service or voice process experience is a plus
- Ability to work in a fast-paced, team-oriented environment
- Willingness to work in rotational shifts

**What We Offer**:

- Competitive salary package (as per language and process)
- 5-day working week
- Health insurance and other benefits
- Career development and training opportunities
- Inclusive and diverse work culture

**Job Location**: Sector 18, Gurgaon (Work from Office)
**Shift**: Rotational (Including Night Shifts)
**Joining**: Immediate to 30 days preferred

**Job Type**: Permanent

Pay: ₹1,050,000.00 - ₹1,400,000.00 per year

**Experience**:

- International voice process: 1 year (required)

**Language**:

- Hebrew / Italian / Dutch (required)

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