Customer Service Representative

8 hours ago


Gurugram Haryana, India Radical Minds technologies pvt ltd Full time

We are looking for a customer-oriented service representative for our company.

**What does a Customer Service Representative do?**

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

**Customer Service Responsibilities list**:

- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Follow communication procedures, guidelines and policies
- Plan and sell transportations, accommodations, insurance and other travel services.
- Deal with occurring travel problems, complaints or refunds

**Requirements and skills**
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
- Excellent knowledge of computer reservations systems, GDS systems and e-travelling
- Fluency in English; multilingualism is a plus
- Working days: 6 days a week

**Salary**: 16k to 19k (Based on interview)

Location: plot no. 368,Radical Minds Udyog Vihar Phase 2, Gurgaon 122008

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹17,000.00 - ₹19,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Gurugram, Gurugram - 122016, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 8307357630



  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India Radical Minds technologies pvt ltd Full time

    We are looking for a customer-oriented service representative. **What does a Customer Service Representative do?** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Customer Service...


  • Gurugram, Haryana, India Radical Minds technologies pvt ltd Full time

    We are looking for a customer-oriented service representative for our company. **What does a Customer Service Representative do?** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...


  • Gurugram, Haryana, India Unicorn Infosolutions Pvt. Ltd (Apple Authorised Service Provider) Full time

    Unicorn is an Apple Authorised Service Provider. Kindly have a look at our website for more information. We are looking for a Customer Service Representative for our Gurugram location based in Cyberhub Gurugram. As a Technician, you help Apple Product owners get quick, efficient support — developing strong, positive relationships with Apple. When a...


  • Gurugram, Haryana, India V-Bazaar Retail Full time

    Job Description: Customer Care Service Position: Customer Care Service Representative About the Company: VLEBazaar is a rapidly growing e-commerce platform based in India, established in 2015. As one of India's top 100 startups, VLEBazaar aims to provide high-quality products at affordable prices, even in rural areas. We are currently seeking dedicated and...


  • Gurugram, Haryana, India Fitclub Full time

    **Position: Customer Service Representative (CSR)** **Location**: Gurgaon **Experience**: 1-3 years preferred (Hospitality/Aviation background is a plus) **Work Days**: 6 days a week **Key Responsibilities**: - Greet and assist walk-in clients and members courteously - Handle customer queries in person and over the phone - Coordinate with internal teams to...


  • Gurugram, Haryana, India Logic Planet IT Service Pvt Ltd Full time

    Key Responsibilities: Issue Resolution: Address customer concerns and complaints effectively, ensuring issues are resolved to the satisfaction of the client while adhering to company policies and procedures. Documentation: Maintain accurate records of customer interactions, transactions, and feedback in the company's CRM system. Product Knowledge: Stay...


  • Gurugram, Haryana, India MattsenKumar Full time

    Designation - Agent, Customer Support Representative Skills Required - Minimum 1 Year Exp in BPO Industry as a customer support executive, Average communication. Language Known - Telugu, Kannada, Tamil, Marathi, Bengali, Punjabi. Graduation - Mandate ( Any Graduate) **Salary**: ₹180,000.00 - ₹260,000.00 per year **Benefits**: - Cell phone...


  • Gurugram, Haryana, India TalentForge Connect Full time

    As a Customer Service Representative, you will play a crucial role in ensuring an outstanding customer experience for users of the platform. You will be responsible for handling inquiries, resolving issues, and providing support to customers to enhance their overall satisfaction with the services **Customer Support**: - Assist customers with...