Customer Chat Support

**Designation** Chat Support Executive - 100% chat - Provide customer support to the overseas clients **Remuneration** - First 6 months constitute the probation period and the salary supplied will be Rs. 15,000/- per month - Upon successful completion of probation, salary will be upgraded to Rs. 20,000/- per month **Shift Timing -offs** - Night Shift -...

**Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...

Respond promptly to customer inquiries via online chat platforms. - Provide accurate information about our products and services. - Assist customers with Booking Appoiments - Resolve customer complaints and escalate complex issues to the appropriate department. - Ensure high levels of customer satisfaction through timely and effective communication. -...

Respond promptly to customer inquiries via online chat platforms. Provide accurate information about our products and services. Assist customers with Booking Appoiments Resolve customer complaints and escalate complex issues to the appropriate department. Ensure high levels of customer satisfaction through timely and effective communication. Collaborate...

**Chat Associate - English** Location**:Padivattom, Edappally **Qualifications**:Bachelor's degree is mandatory.** Salary**:₹20,000.00 - ₹25,000.00** per month Experience**:Minimum 1 year of experience in BPO / Customer support Chat**( Consider Fresher with Good Comm Skills in English ) Working Days**:5** days a week Language Proficiency**:Fluent in...

**Customer Interaction**: Provide real-time assistance to customers through live chat, ensuring accurate and efficient resolution of their queries and concerns. - **Issue Resolution**: Identify and resolve customer issues or complaints promptly, escalating complex cases to the appropriate department when necessary. - **Product Knowledge**: Maintain...

**Experience - 6 months - 2 years** As a Marketing Support Associate, you will play a key role in supporting the marketing and sales functions by managing customer interactions, maintaining lead records, and generating performance reports. This role demands clear communication, attention to detail, and a proactive mindset to ensure smooth marketing...

Manage and respond promptly to chats and inquiries on Zoho, Instagram, WhatsApp, and LinkedIn. - Guide prospects and students regarding course details and enrollment. - Maintain CRM entries and update lead status. - Uphold the professional and friendly tone of DigitalX communications. Pay: ₹5,000.00 - ₹10,000.00 per month **Benefits**: - Paid sick...

Chat Support officer, very good in English for US Client **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Commuter assistance Schedule: - Rotational shift Supplemental Pay: - Performance bonus Work Location: In person

**Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...