Customer Service

1 day ago


Noida, India Anandam City Full time

1. Explain the features of Mobile Application to the Client. 2. Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns 3. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every call. 4. Update customer information in the customer service database during and after each call 5. Work with the management team to stay updated on product knowledge and be informed of any changes in company policies 6. Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)


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