F&b Captain

2 days ago

Bengaluru Karnataka, India Wonderla Resorts Full time

**Operations**
- Assisting Executive - F&F/ Restaurant Manager for all the day to day operations in the F& B service
- Responsible for all the operations will be happening with all procedures and standards their outlets
- Oversee all the operations in the specified outlet
- Handling the guest without any complaints
- Assist and support the f&b service for service excellence
- Resolve guest and staffs concerns quickly and efficiently

**Supervising**
- Supervise the operations and team members trough out the service
- Guide the staff members for proper service and standards
- Responsible for daily reports to Sr. captains
- Responsible for the operations in the allotted outlets

**Hygiene and safety**
- Should have proper grooming and responsible for check the daily grooming of staff members
- Responsible for safety and hygiene part of staff members
- Should have awareness about hygiene in food service and importance of personal grooming also

**Job knowledge**
- Should have good and depth knowledge about food and presentation about food
- Should have wide knowledge about wine and other liquors
- Responsible for giving menu briefing and training the standards of service to staff members
- Should have experience in operating sales like WINHMS etc

**General**
- Responsible for overall sanitation, cleanliness and appearance of allotted f&b outlet
- Responsible for provide excellent guest service and all the guest concerns to met
- Must be familiar with current and upcoming details about the property
- Should have good communication skills and use only professional languages
- Motivating the team members and taking daily briefing to team members
- Co ordinate well with all other departments especially f&b production
- Assist Sr. captains/outlet manger for scheduling duty of team members and preparing weekly off
- Assist Sr. captain/ outlet manger for training of team members and monthly reports
- Responsible for monthly inventory and breakages
- Responsible for ensuring sufficient operating supplies like beverages and equipments like cutleries, crockery etc and transpiration if needed
- Must be work under pressure and long time
- Maintain the records of staff periodicals and operating costs
- Handling the guest complaints
- Effectively identify the problems in department and resolve the same

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹400,000.00 per year

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Work Location: In person

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