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5 days ago
Position: Service Executive (Solar Inverter Industry)
Location: 1. Surat, 2. Ahmedabad
Company: Vsole Solar Energy Pvt. Ltd.
Job Responsibilities:
- Provide excellent after-sales service and support to customers who have purchased solar inverters.
- Identify and resolve technical issues with solar inverters and associated systems.
- Perform necessary field services, including installation, maintenance, and repairs.
- Diagnose and troubleshoot problems with inverter systems, including power conversion, grid connection, and component function.
- Build and maintain strong relationships with clients, distributors, and partners by providing prompt and effective support.
- Address escalated complaints and service requests to ensure timely resolution and improve overall service delivery.
- Offer technical guidance and support to customers and installation partners on the proper operation and maintenance of solar inverters.
- Maintain accurate records of service activities, customer interactions, and system performance.
- **Technical Knowledge**: A good understanding of solar inverters, their function, and common issues is essential.
- **Customer Service Skills**: Strong communication, interpersonal, and problem-solving skills to manage client interactions effectively.
- **Troubleshooting Abilities**: The capacity to diagnose and resolve technical problems efficiently.
- Salary: 1,80,000 - 4,00,000 p.a.
Experience: 1-4 years in Solar Industry
Pay: ₹15,000.00 - ₹33,000.00 per month
Work Location: In person
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