Customer Service Executive
14 hours ago
**Role**: Customer Service Executive
**Key Responsibilities**:
- Maintain records of customer interactions and update CRM accurately.
- Provide timely solutions to client issues and escalate when necessary.
- Collaborate with sales and operations teams to ensure seamless customer experience.
- Follow up with clients to ensure satisfaction and retention.
**Qualifications & Skills**:
- Graduate in any discipline.
- Excellent communication and interpersonal skills.
- Problem-solving attitude and patience in handling client concerns.
- Prior experience in customer service or B2B support is a plus.
- Knowledge of basic computer operations and MS Office.
**Location**: Surat, Gujarat
Pay: ₹16,000.00 - ₹25,000.00 per month
Work Location: In person
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