System Admin

1 day ago

Pune Maharashtra, India amdocs Full time

**Job ID**:199268
**Required Travel**: Minimal
**Managerial - No**
**Location**:India
- Pune (Amdocs Site)**

**Who are we?**:
**In one sentence**:
Responsible to administer the operations of computer systems related to UNIX & Windows operating systems, servers, virtualization and Cloud technologies.

**What will your job look like?**:

- Administer and manage MDM platforms, primarily Microsoft Intune.
- Support and maintain SCCM/ConfigMgr in a hybrid environment for device configuration and deployment.
- Manage and analyze vulnerabilities using Qualys, ensuring timely remediation.
- Generate and deliver detailed reports for customer reviews and internal audits.
- Implement and maintain MDM reporting solutions.
- Collaborate with cross-functional teams for endpoint security and compliance.
- Participate in release and change management processes.
- Support user and device identity management in Azure Active Directory.
- Develop basic automation scripts using PowerShell or Python to streamline processes.
- Provide excellent customer communication and support, ensuring high satisfaction.
- Understand and manage Microsoft licensing for endpoint-related products.

**All you need is...**:

- 4+ years of experience with Mobile Device Management (Microsoft Intune).
- 2+ years of hands-on experience with Qualys or similar vulnerability management tools.
- 2+ years in customer-facing communication roles.
- Proven experience in generating MDM and endpoint management reports.
- Strong experience with SCCM / ConfigMgr (Hybrid environment).
- Proficiency in Office365, Windows OS configuration, and troubleshooting.
- Solid knowledge of Azure Active Directory.
- Familiarity with PowerShell / Python scripting (good to have).
- Understanding of Microsoft 365 apps and licensing.
- Experience with release and change management frameworks.
- Excellent problem-solving, analytical, and communication skills.

**Preferred Qualifications**:

- Relevant Microsoft certifications (e.g., MD-102, AZ-104, MS-500).
- Experience with automation tools and scripting in enterprise IT environments.
- Knowledge of ITIL practices is a plus.

**Why you will love this job**:

- You will be working on market leading software for the telecommunications industry.
- You will be provided with a rare learning opportunity within an experienced team, to work on high-end technology.
- You will be working within an extremely diverse and multi-cultural environment, and a fast growing and dynamic organization.

**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

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