
IT & Security Associate
6 days ago
**Role Summary**:
**Key Responsibilities**:
- Support day-to-day operations of firewalls, switches, and wireless access points
- Assist with configuration and monitoring of Sophos XGS Firewalls, Sophos Switches, and Unifi Access Points
- Respond to alerts and incidents from Microsoft Defender (EDR/XDR)
- Enforce patch management via Action1 and assist with BitLocker, compliance, and Intune status tracking
- Provide support for M365 account lifecycle tasks (user creation, MFA enforcement, license assignment)
- Maintain asset inventory and documentation for IT systems and hardware
- Assist with security policy rollouts, basic scripting, and operational audits
**Preferred Technical Experience**:
- Hands-on with Sophos Firewalls/Switches and Unifi Wireless APs
- Familiarity with Microsoft Defender EDR/XDR (or similar platforms), Microsoft Intune, and Microsoft Entra (Azure AD)
- Exposure to Microsoft 365 administration
- Understanding of VLANs, network segmentation, basic firewall rules.
**Certifications (Preferred, Not Mandatory)**:
- Microsoft SC-900, MD-102, or equivalent
- Sophos Firewall or Switching Certifications
- CompTIA Security+ or CCNA
**Soft Skills**:
- Self-driven, eager to learn, and adaptable to new technologies
- Good communication skills, especially in documentation and reporting
- Ability to follow structured processes and escalate appropriately
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