Institutional Sales Coo

-Job description

Business : Global Banking and Markets.

Open Roles :1

Role Title **:Institutional Sales COO**

**GCB : 5**

**Location :Bangalore ,India**

**Recruiter : Srinivasan.S**

**The Opportunity**:
HSBC MSS has established an offshore capability to support the front office. As part of this, Institutional Sales are looking to recruit a talented and result driven individual to be part of the COO team for in Bangalore, an extension of the global Institutional Sales COO team.

The role provides exposure to both front office sales teams and Markets products whilst offering opportunities to directly liaise and develop relationships with other teams including Global Trade & Receivables Finance (GTRF), Global Liquidity & Cash Management (GLCM), and Markets Operations.

The role will entail working with the onshore Institutional Sales Regional Business Managers in onshore, in developing the Institutional Sales Performance Function globally. Key responsibilities will be:

- Support Global Cross region and Cross Asset class Institutional Sales Business Managers
- Ensuring the efficient running of the relevant business front-to-back activities within role remit
- In partnership with embedded control officers, managing the risk and control environment via a robust governance, ensuring all risks are understood, reported and managed within risk appetite.
- Representing the business in regional and global governance forums where appropriate
- Defining future business capabilities and strategy with the business head as appropriate

**What you'll do ?**

**Key activities and decision making areas**

**Impact on the Business/Function**
- Work with the Global team on:

- Ensuring consistent, timely completion of governance information packs and more broadly Management Office collated MI.
- Streamlined Management Office information gathering, production and reporting.
- Supporting business management control activities and other ad hoc tasks required from different asset class.
- Ensure efficient and effective supervisory support.
- Building accurate MI and management packs
- Timely reporting and effective information gathering from key stakeholders.
- Consistent and accurate checks on control reports, markets reports, trade exceptions and escalations

**Typical Targets and Measures**
- Ensure delivery of tasks as per the pre-defined timelines
- Evidence of effective support for problems / requests

**Customers / Stakeholders**
- ICG Business Management, COO Community and other key Front Office resources in London, New York and HK
- Global support functions including Operations, Compliance, Finance and Product Control, and Technology
- Engage and support key Markets stakeholders
- Effective communication networks used to maintain positive relationships and gather momentum on items as necessary
- Ability to drive change with COO Community & Business Managers
- Ability to turn around deliverables with short lead time

**Typical Targets and Measures**
- Ensure stakeholder satisfaction through timely delivery of quality work.
- Feedback from team members in United States
- Timely completion of tasks and successful execution of transactions

**Leadership & Teamwork**
- Responsible for ensuring seamless communication and teamwork between BM resources in Onshore locations and counterpart resources in Bangalore
- Builds strong relationships with sales across different locations and asset classes
- Drives performance management with productive use of Personal Development Plans and appropriate follow up

**Typical Targets and Measures**
- Good feedback from stakeholders
- Effective collaboration and communication within the team

**Operational Effectiveness & Control**
- Continuing development, implementation and improvement of the processes, structures, capabilities, capacity and infrastructure needed to deliver ICG Business Management responsibilities
- Establish and maintain a robust and efficient control environment across ICG Business Management with early identification and effective resolution or escalation of issues that arise
- Development, implementation and maintenance of management information, analysis and reporting framework that supports and informs timely and effective business management and decision making at all levels
- Proven understanding of environmental change and its impact on operational risk
- MI production with high accuracy and timeliness

**Typical Targets and Measures**
- Adequately work on projects and initiatives leading to proven process or functionality improvement
- All processes are designed with adequate controls built in

**Management of Risk**
- The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organization. This will be achieved by consistently displaying the behaviors that form part of the HSBC Values and culture and adhering to HSBC risk policies and procedures, including notification and escalation of any con