Customer Support Agent

2 weeks ago

Mumbai Maharashtra, India OneSpider Technologies LLP Full time

**Job Title: Customer Support Executive**

**Company**:OneSpider Technologies LLP

**Location**:Lower Parel, Mumbai (Onsite only)

**Job Type**:Full-time | Onsite

**Working Days**: Monday to Saturday

**Timings**: 10:00 AM - 7:00 PM

**Job Summary**:
We’re hiring a **Customer Support Executive** to assist customers in using our **software**. This role is ideal for **commerce graduates** who understand **accounting and GST** and are excited to help clients through customer support and training.
**Freshers are welcome** if you are ready to learn and grow.

**Responsibilities**:

- Handle support queries related to **software, account, and GST**:

- Conduct **client training** virtually or on-site
- Escalate technical issues to the product team when required

**Qualifications**:

- **Commerce graduate** (required)
- Freshers with knopwledge of accounting are welcome to apply.
- **Upto 2 years** of experience in software / ERP / customer support / customer service
- Basic knowledge of **accounting and GST**:

- Strong communication and problem-solving skills

**Benefits**
- Full software training
- Exposure to ERP and accounting technology
- Career growth in customer success and software support
- Supportive and growing team environment

If you are ready to launch or grow your career in software customer support

**Job Types**: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

**Benefits**:

- Commuter assistance

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Overtime pay

Work Location: In person

**Speak with the employer**
+91 9702074236

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