Sales Support Executive

6 days ago


Marol Naka Mumbai Maharashtra, India M 5 Continent Logistics Solutions Private Ltd Full time

Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Review pending orders and specific customers requests to ensure excellent customer service and customer experience
- Suggest sales process improvements
- As a sales support specialist you must answer customer inquiries, schedule meetings, and sales appointments.
- Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
- Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
- Reporting any unusual activity to your supervisors.
- Follow up with customers about issues.
- Maintain an organized excel file system for administrative and sales professionals.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Provident Fund

Compensation Package:

- Yearly bonus

Schedule:

- Day shift
- Fixed shift
- Morning shift

**Education**:

- Bachelor's (preferred)

**Language**:

- Marathi (required)

Work Location: In person



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