Helpdesk Executive

1 week ago

Hyderabad Telangana, India JLL Full time

JLL supports the Whole You, personally and professionally.

Helpdesk Executive
Work Dynamics
What this job involves

Delivery of Client Satisfaction

Vendor management
Speed profile tweaking
Timely processing of request
Managing nodal points
Routing accuracy

Achieving Safety aspects

Tracking the Escort availability trips with female employee first pickup/last drop during night hours
Monitoring the all the vehicles trip closure through technology tool
Monitoring and action on the live security dash board alerts likeDevice not reachable,
Employee GEO fence violation
vehicle over speeding,
SOS alerts stoppage
single women travelling alone
Vehicle stoppage

Maintaining the reports

Daily and monthly induction details and BGV submission details to be shared with management
Track and share the report of online mandatory trainings

Putting best practices in place
Teamwork should also be one of your strongest points, as you’ll work with a team to ensure that all performance targets set out in the KRA are being met.

**Sound like you? To apply, you need to be**:
Technical hands

Knowledge and penchant for using technology tools in delivering day-to-day tasks
Excellent Organization, Time Management & prioritizing skills
Attention to detail

Good communicator
Do you have a fluent of spoken and written English language? Can you communicate your colleagues, clients and vendors? If you said yes to these, bring your ambition and explore our world of possibility.

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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