Helpdesk Executive

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward What this job involves Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order If so then you might just be what we re looking for Reporting to the facility manager you ll provide efficient and cost effective transport service to the client You ll also see to it that each vehicle leaves at the exact appointed time and that the start time and kilometre readings are constantly logged for documentation Likewise you ll ensure that our staff log their boarding and initial pick up time and that only those listed on our roster sheet are picked up Should the need arise you ll also make sure that approval is on hand for staff in need of pick up You ll also help maintain a 24 7 transport helpdesk which will provide call logging services and handle queries and concerns On top of these you ll also monitor and report cases of speeding and other incidents to the Transport Helpdesk and communicate with them over the radio when needed Furthermore you ll be in charge of filling our log books upon arrival to the client s site but leaving out any excess mileage Serving as a go-between among teams Being a part of the JLL family you ll be constantly collaborating with teams across the board especially in this role As the person in charge you ll be central in supporting the transport team at the client s facility You ll also be responsible for keeping in touch with our vendor supervisors In addition you ll keep a record of important transport-related phone numbers Also part of your scope is to prepare work orders and assign a unique reference number for each transport request Your superior analytical skills will also prove handy as you ll look into and prepare daily weekly and monthly transport reports Sound like you To apply you need to have A strong drive toward excellence Working at JLL you ll see yourself working with many of the industry s premier talents and innovators That is why you must have a laser beam focus on excellence To land this job you must be a graduate of any discipline with three to five years experience in transport management in a BPO setting You must also demonstrate an aptitude in working with a team Furthermore you must have a solid background in developing and monitoring improvement programs Location On-site -Hyderabad TS Scheduled Weekly Hours 48 If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at accomodationrequest am jll com This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL