15h Left: IT Helpdesk Executive

4 weeks ago


Hyderabad Bengaluru Pune, India Ghrs Training Full time

Job Description Ghrs Training is looking for an IT Helpdesk Executive to provide essential technical support in an international voice environment. If you're a graduate with experience in technical support and a good grasp of Microsoft tools, this role is for you Key Responsibilities: - Provide first-line technical support to international users via phone, addressing a variety of IT-related issues. - Troubleshoot and resolve problems related to hardware, software, operating systems, and network connectivity. - Utilize hands-on experience with Microsoft tools (e.g., Windows OS, MS Office Suite, Outlook) to assist users effectively. - Document all support tickets, resolutions, and relevant information accurately in the helpdesk system. - Escalate complex or unresolved issues to higher-tier support teams when necessary, ensuring timely resolution. - Guide users through problem-solving steps and clearly explain technical concepts to non-technical individuals. About You: - You are a Graduate with a minimum of 1 year of experience in Technical Support (International Voice). - You possess strong hands-on experience with Microsoft tools. - You have excellent verbal communication skills in English, with a clear and professional demeanor. - You are customer-focused, patient, and have strong problem-solving and analytical abilities. - You are adept at working in a fast-paced environment and managing multiple support requests.


  • Helpdesk Executive

    2 weeks ago


    Bengaluru, Karnataka, India Technique Control Facility Management Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Overview The Helpdesk Executive plays a critical role in ensuring customer satisfaction by providing assistance and resolving issues. This position serves as the first line of support for operational continuity. Helpdesk Executives work closely with various teams. Effective communication and focused approach are vital qualities for success in this role. Key...

  • Helpdesk Executive

    2 weeks ago


    Bengaluru, Karnataka, India Technique Control Facility Management Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Overview The Helpdesk Executive plays a crucial role in providing Admin support and ensuring smooth operations within the facility. They are responsible for addressing all property related issues, responding to user inquiries, and maintaining a high level of customer satisfaction.Key responsibilitiesResponding to and resolving user issues and service...


  • Hyderabad, Telangana, India Cushman & Wakefield Full time

    **Job Title** Executive - Helpdesk **Job Description Summary** INCO: “Cushman & Wakefield”


  • Hyderabad, India Cognizant Full time

    Job Description Job Summary Join our team as a Multi Channel Helpdesk Specialist where you will leverage your expertise in English communication and Hi-Tech domain knowledge to provide exceptional customer support. With a hybrid work model and day shifts you will play a crucial role in enhancing customer satisfaction and driving operational efficiency. Your...

  • Helpdesk Executive

    3 hours ago


    Bengaluru, India JLL Full time

    About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

  • Helpdesk Executive

    1 week ago


    Bengaluru, Karnataka, India Sila Real Estate Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Summary:The Helpdesk Executive serves as the first point of contact for residents and visitors in the residential property. This role involves managing resident inquiries, logging and resolving service requests, coordinating with maintenance and security teams, and ensuring timely communication and follow-up to maintain high resident satisfaction.Key...

  • Helpdesk

    2 weeks ago


    Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Overview:The Tier 1 HR Helpdesk Agent is responsible for managing Tier 1 HR related queries (primarily calls) from the client employees, line managers, vendors and other 3rd parties basis the procedures defined, instructions provided and the knowledge base available. These queries relate to HR Policies, Employee Data Management, Payroll, Benefits, Learning...


  • Bengaluru, Chennai, Hyderabad, India ti Steps Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    About the Role:We are seeking a Helpdesk Support Executive to join our IT support team. In this role, you will be responsible for providing efficient and timely technical assistance to internal employees or external clients.Key Responsibilities:User Support: Provide first-level support via phone, email, chat, or ticketing system for hardware, software, and...

  • Helpdesk Executive

    7 days ago


    hyderabad, India JLL Full time

    JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...


  • Pune, India Left Right Mind Full time

    **About**: Left Right Mind was conceived from the realization that we as humans embody the intersection of logic & intuition. This intersection creates infinite possibilities which can, in turn, create chaos. Our sense of purpose and joy comes from distilling clarity from this chaos - much the same way our left and right brains collaboratively bring the...