Helpdesk

Overview The Helpdesk Executive plays a critical role in ensuring customer satisfaction by providing assistance and resolving issues. This position serves as the first line of support for operational continuity. Helpdesk Executives work closely with various teams. Effective communication and focused approach are vital qualities for success in this role. Key...

Overview The Helpdesk Executive plays a crucial role in providing Admin support and ensuring smooth operations within the facility. They are responsible for addressing all property related issues, responding to user inquiries, and maintaining a high level of customer satisfaction.Key responsibilitiesResponding to and resolving user issues and service...

About the TeamThe IT team at Navi ensures smooth day-to-day operations across the organization, and focuses on enhancing workplace experience. They manage office services, coordinate logistics, and handle administrative tasks to support stakeholders in achieving their objectives.About the RoleThe IT Helpdesk Manager is responsible for overseeing the...

Role & responsibilitiesKey Responsibilities:Receive and log complaints, service requests, and queries via phone, email, or ticketing system.Coordinate with internal teams (housekeeping, maintenance, security, etc.) and vendors for issue resolution.Track the status of complaints and ensure timely closure as per SLA.Maintain and update call logs, complaint...

WHO WE ARE:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along...

Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Ability to work independently Adhere to organizational policies and procedures Must possess excellent customer handling skills Should be comfortable to work in rotational shift. Excellent Verbal Communication...

Helpdesk Associate - ITIL Req ID: 325364 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Bengaluru, Karnātaka (IN-KA), India...

Job DescriptionIT Helpdesk Support Expert will be responsible for providing expert technical knowledge supporting Day to day issues reported by Global End users pertaining to endpoint devices and applications. The goal is to solve and troubleshoot technical issues and to increase the FCR and FLR.Main Responsibilities & Tasks:IT Helpdesk Support Expert Level...

Team :: IT About NaviNavi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise,...

-International voice process experience - Mandatory- NO domestic voice process experience- US voice process experience - Preferred- Experience in International HR Helpdesk - Preferred- Experience in international chat process - Mandatory