Telecaller

2 days ago

Coimbatore District Tamil Nadu, India Chandru associate Full time

A "telecaller job" in a customer service company involves actively contacting potential and existing customers over the phone to provide information about products or services, address inquiries, generate leads, and ultimately contribute to sales customer needs, essentially acting as the company's primary point of contact for customer interaction via telephone. Key aspects of a telecaller role in a customer service company:

- **Outbound calling**:Reaching out to prospective customers through cold calls to introduce the company's offerings and gauge their interest.
- **Inbound call handling**:Answering customer calls, addressing queries, providing product details, and resolving issues.
- **Sales generation**:Persuading customers to purchase products or services by presenting their benefits and addressing concerns.
- **Lead qualification**:Identifying potential customers with high buying intent and passing them on to the sales team.
- **Customer relationship building**:Maintaining positive interactions with existing customers to foster loyalty and repeat business.
- **Data management**:Updating customer information in CRM systems and maintaining call logs.
- **Script adherence**:Following pre-defined scripts while tailoring the conversation to individual customer needs.

Skills required for a telecaller role:

- Excellent communication skills
- Persuasive selling techniques
- Active listening skills
- Ability to handle objections effectively
- Strong work ethic and ability to meet targets
- Basic computer proficiency

TELECALLER WANTED, 6k To 8k (Female)
MORE DETAILS CONTACT - 9994064955 (BHUVANESHWARI)

**Job Types**: Full-time, Part-time, Permanent, Fresher, Contractual / Temporary, Freelance
Contract length: 12 months

Pay: Up to ₹6,000.00 per month

Expected hours: 72 per week

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Work from home

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Monday to Friday
- Morning shift
- Rotational shift
- Weekend availability
- Weekend only

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

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