Telecaller

19 hours ago

Coimbatore Tamil Nadu, India Nextbrain Technologies Full time

We are looking for Telecaller with experience of 0 - 1 year.

LOCATION

Coimbatore, Tamil Nadu

DEPARTMENT

Sales

JOB-TYPE

Full Time

Qualification:
Any Degree

Experience:
0 - 1 years

**Responsibilities**:

- Make outbound calls to customers to promote products and services.
- Respond to customer inquiries and provide information about products and services.
- Resolve customer issues and escalate unsolved matters to appropriate departments.
- Resolve customer queries, issues and escalate unsolved matters to appropriate departments.
- Maintain a positive and professional attitude with customers.
- Keep records of all customer interactions and transactions, updating customer information in a database as necessary.
- Continuously improve product and service knowledge to provide accurate information to customers.
- Follow up on leads and maintain customer relationships.
- Stay up-to-date with industry developments.

**Skills**:

- 0 - 1 year of work experience as a Telecaller in the Sales Department.
- Professional certification in sales and marketing will be an advantage.
- Exceptional oral and written communication skills in English. Other languages like Tamil, Malayalam, Telugu and Kannada will be an added advantage0.
- Ability to work in a team or individually as and when required.
- Exceptional attention to detail.
- Great interpersonal skills.
- Ability to handle multiple customer enquiries.
- Good time management abilities.

Experience: 0 - 1 year

Location: Coimbatore

Qualification: Any Degree

**Job Type**: Full Time, Permanent

Schedule: Day Shift, Monday to Friday

Workplace Type: On-site (Work from Office)

Notice Period: Immediate

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