Telecaller
11 hours ago
Job Title : Telecaller
Experience : 2+
Job Description :
We are looking for an enthusiastic and confident Telecaller with 2 years of experience to join our team. The ideal candidate will be responsible for handling outbound/inbound calls, explaining products/services, and maintaining customer records. Candidates should have strong communication skills and a professional attitude.
Responsibilities
- Make outbound calls to potential and existing customers
- Explain products/services clearly and convincingly
- Handle inbound calls and resolve customer queries
- Maintain customer database and update call details regularly
- Follow up with leads and convert them into customers
- Achieve daily/weekly/monthly call targets
- Maintain professionalism and quality in every customer interaction
- Work closely with the sales/support team when required
Requirements
- Minimum 2 years of telecalling or customer support experience
- Strong communication skills (English / Regional language)
- Good telephone etiquette and listening skills
- Basic computer knowledge (Excel, emails, CRM entry)
- Ability to handle pressure and meet targets
- Positive attitude and confidence while speaking
Good to Have
- Experience in customer service, sales, or lead generation
- Knowledge of CRM tools or call entry software
- Multilingual speaking ability (Tamil / English / Hindi(Optional)
- Ability to handle objections and convince customers
- Strong follow-up skills
- Experience in outbound calling / cold calling
Selection Process
Candidates are required to send their updated resume to our email:
Job Type: Full-time
Pay: ₹8, ₹20,000.00 per month
Work Location: In person
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