Customer Care Executive

5 days ago

Ghansoli Navi Mumbai Maharashtra, India V. K. TRAVELS Full time

Title: Voice Support Executive - Domestic Voice Process

Shift Timing: Fixed Shift from 8:00 AM to 5:00 PM

Working Days: 5 days a week (Saturday and Sunday fixed offs)

Employment Type: Full-time, Permanent, Fresher

**Responsibilities**:

- Handle queries related inbound calls with precision and professionalism.
- Provide exceptional customer service in a domestic voice process setting.
- Collaborate effectively in a team-oriented environment.
- Ensure compliance with company standards and policies.
- Maintain accuracy and adhere to company policies and industry standards.
- Resolve customer queries promptly and with excellence.

**Requirements**:

- Excellent English communication skills, both verbal and written.
- Minimum qualification: HSC/Graduated.
- Strong interpersonal skills and ability to work effectively in a fast-paced environment.

**Benefits**:

- Fixed weekends off (Saturday and Sunday).
- Comprehensive training and opportunities for career growth.
- Health insurance, PF, and other employee benefits provided.
- Positive work environment with supportive teams.

Interview Rounds:

- HR
- Operation Manager
- Manager

Compensation:

- HSC Fresher: ₹14,000 In hand
- Graduate Fresher: ₹15,000 In hand
- Experienced: Up to ₹20,000 In hand
- Performance-based incentives provided in addition to base salary.

Regards,

HR Imran

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Weekend availability

Supplemental pay types:

- Joining bonus
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

Application Question(s):

- For exp : what was your last net salary?

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9952978415

  • Customer Care Executive

    2 weeks ago

    Ghansoli, Navi Mumbai, Maharashtra, India Kosmo Solutions Full time

    Hiring for ICCS - Job role-Customer Care Executive - Qualification:HSC/Graduate - Fresh Graduates can apply - Salary 15000-30000 - unlimited incentives - EMAIL/CHAT Process available - Day shift - Life Insurance - Fastest growth opportunities - Call/whatsapp-7095677370 **Job Types**: Full-time, Fresher Pay: ₹13,000.00 - ₹300,000.00 per...

  • Customer Care Executive

    1 day ago

    Ghansoli, Navi Mumbai, Maharashtra, India Hexaware Technologies Full time

    As a Customer Care Executive will play a crucial role in addressing and resolving customer queries related to Postpaid and Prepaid services. This position requires individuals with a strong background in customer service and effective communication skills. **Responsibilities**: 1. Customer Query Resolution: - Address and resolve customer inquiries and...

  • Customer Care Executive

    1 day ago

    Ghansoli, Navi Mumbai, Maharashtra, India Hexaware Technologies Full time

    As a Customer Care Executive will play a crucial role in addressing and resolving customer queries related to Postpaid and Prepaid services. This position requires individuals with a strong background in customer service and effective communication skills. **Responsibilities**: 1. Customer Query Resolution: - Address and resolve customer inquiries and...

  • Customer Care Executive

    2 weeks ago

    Ghansoli, Navi Mumbai, Maharashtra, India TELSTRA GLOBAL BUSINESS SERVICES Full time

    **Job Title**:_**Customer Care Executive (CCE)**_ **Location**: Ghansoli, Navi Mumbai **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Take/cancel orders - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills **Qualifications**: - H.S. (12th)...

  • Customer Care Executive

    1 week ago

    Ghansoli, Navi Mumbai, Maharashtra, India Proviso Full time

    Job Title Patient Care Executive Reporting To Project Manager Position Responsibility summary: Receive\Make calls to Patients as per the Patient care program Patient Registration Management. From data entry to issuing the enrolment kit to all Ensuring that the relevant benefits are executed as per the Program scheme. Manage entire related coordination...

  • Customer Care Executive

    5 days ago

    Navi Mumbai, Maharashtra, India Vibrant Training & Placement Full time

    Job Opportunity: Customer Care Executive Location: Navi Mumbai Shift Timing: 10:00 AM to 7:00 PM (Day Shift) Week Off: Sunday (Fixed) Process: Inbound Voice Process We're seeking enthusiastic individuals to join our team as Customer Care Executives in Navi Mumbai! If you have excellent communication skills and enjoy assisting customers, this role is...

  • Customer Care Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India Vibrant Training & Placement Full time

    Job Opportunity: Customer Care Executive Location: Navi Mumbai Shift Timing: Day Shift (Domestic Process)/ Night Shift (International Process) Week Off: Saturday/Sunday (Fixed) Process: Inbound Voice Process We're seeking enthusiastic individuals to join our team as Customer Care Executives in Navi Mumbai! If you have excellent communication skills and...

  • Customer Care Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India Torrent Diagnostics Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Torrent Diagnostics is scouting for passionate Customer care professionals for its corporate office and diagnostic centre located at Navi Mumbai.If you're empathetic, customer centric, possess good communication and interpersonal skills, then we would like to meet you.Customer Care Executive shall perform the appended tasks to ensure customers experience is...

  • Patient Care Executive

    1 week ago

    Ghansoli, Navi Mumbai, Maharashtra, India HCAH Full time

    Receive\Make calls to patients as per the Patient care program Patient Registration Management. From data entry to issuing the enrolment kit to all Ensuring that the relevant benefits are executed as per the Program scheme. Manage entire related coordination with external parties and Patients to ensure that the benefits have been received Patient...

  • Customer Care Executive

    1 week ago

    Ghansoli, Navi Mumbai, Maharashtra, India place8 Full time

    Title: Voice Support Executive - International Voice Process Shift Timing: Rotational Shifts from 24/7 Working Days: 5 days a week (2 rotational offs) Employment Type: Full-time, Permanent, Fresher **Responsibilities**: - Handle queries related inbound calls with precision and professionalism. - Provide exceptional customer service in a International...