Customer Care Executive

4 days ago


Ghansoli Navi Mumbai Maharashtra, India Proviso Full time

Job Title

Patient Care Executive

Reporting To Project Manager

Position Responsibility

summary:
Receive\Make calls to Patients as per the Patient care program

Patient Registration Management. From data entry to issuing the enrolment kit to all

Ensuring that the relevant benefits are executed as per the Program scheme. Manage entire related coordination with external parties and Patients to ensure that the benefits have been received

Patient follow-up as per program needs

Maintain Patient records and files in a safe and manageable manner

Ensure prudent and effective utilization of communication tools.

Effective channelization of Incoming mails

Manage day-today reporting on the Program

Client coordination if required Qualification:
Any Graduate Skills:
Good communication in English & Hindi

Experience minimum 1yr to 3yr

Must be graduate, preferably science or pharma

Must be proficient in Microsoft Excel

Working experience in Hospital/Healthcare / Insurance sector would be added advantage Employee Name & Signature Manager Name & Signature Date:
**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹26,000.00 per month

**Experience**:

- Customer Care: 1 year (preferred)

**Language**:

- Kannada (preferred)
- English (required)
- Telugu (preferred)
- Malayalam (preferred)

Work Location: In person



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