Customer Care Executive
2 weeks ago
JOB DESCRIPTION
Job Title
Patient Care Executive
Reporting To Project Manager
Position Responsibility
summary:
➢ Receive\Make calls to Patients as per the Patient care program
➢ Patient Registration Management. From data entry to issuing the enrolment kit to all
➢ Ensure that the given application is kept in an accurate manner and every entry is completed on the application
➢ Ensuring that the relevant benefits are executed as per the Program scheme. Manage entire related coordination with external parties and Patients to ensure that the benefits have been received
➢ Patient follow-up as per program needs
➢ Maintain Patient records and files in a safe and manageable manner
➢ Ensure prudent and effective utilization of communication tools.
➢ Effective channelization of Incoming mails
➢ Manage day-today reporting on the Program
➢ Client coordination if required Qualification:
Any Graduate Skills:
➢ Good communication in English & Hindi
➢ Experience minimum 1yr to 3yr
➢ Must be graduate, preferably science or pharma
➢ Must be proficient in Microsoft Excel
➢ Working experience in Hospital/Healthcare / Insurance sector would be added advantage Employee Name & Signature Manager Name & Signature Date:
Job Types: Full-time, Permanent
Pay: ₹18, ₹26,000.00 per month
Experience:
- Customer Care: 1 year (Preferred)
Language:
- Kannada (Preferred)
- English (Required)
- Telugu (Preferred)
- Malayalam (Preferred)
Work Location: In person
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