Customer Care Executive

2 weeks ago

Ghansoli Navi Mumbai Maharashtra, India Startek Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Desired Candidate Profile

  • Graduate/Undergraduate candidates can Apply.
  • Inbound/Outbound/Customer Service/Sales process.
  • BFSI and Technical process.
  • 1-5 years of experience in tele sales or related field (outbound calling).
  • Strong knowledge of domestic BPO processes, including outbound sales and telemarketing.

Roles and Responsibilities

  • Make outbound calls to potential customers to generate leads and convert them into paying clients.
  • Utilize strong communication skills to build rapport with clients over the phone.
  • Identify customer needs and provide solutions through effective sales pitches.
  • Meet daily/weekly targets set by management for call volume, conversion rates, and revenue generation.
  • Maintain accurate records of all interactions with customers using CRM software.

Role: Customer Service & Sales Executive

Industry Type: BPO

Department: BFSI, Investments & Trading

Employment Type: Full Time, Permanent

Role Category: General Insurance/ Mutual Fund

Role: BFSI, Investments & Trading - Other

Industry Type: BPM / BPO

Department: BFSI, Investments & Trading

Employment Type: Full Time, Permanent

Role Category: BFSI, Investments & Trading - Other

Job Types: Full-time, Permanent

Pay: ₹200, ₹300,000.00 per year

Benefits:

  • Provident Fund

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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