
Customer Care Executive
2 weeks ago
Desired Candidate Profile
- Graduate/Undergraduate candidates can Apply.
- Inbound/Outbound/Customer Service/Sales process.
- BFSI and Technical process.
- 1-5 years of experience in tele sales or related field (outbound calling).
- Strong knowledge of domestic BPO processes, including outbound sales and telemarketing.
Roles and Responsibilities
- Make outbound calls to potential customers to generate leads and convert them into paying clients.
- Utilize strong communication skills to build rapport with clients over the phone.
- Identify customer needs and provide solutions through effective sales pitches.
- Meet daily/weekly targets set by management for call volume, conversion rates, and revenue generation.
- Maintain accurate records of all interactions with customers using CRM software.
Role: Customer Service & Sales Executive
Industry Type: BPO
Department: BFSI, Investments & Trading
Employment Type: Full Time, Permanent
Role Category: General Insurance/ Mutual Fund
Role: BFSI, Investments & Trading - Other
Industry Type: BPM / BPO
Department: BFSI, Investments & Trading
Employment Type: Full Time, Permanent
Role Category: BFSI, Investments & Trading - Other
Job Types: Full-time, Permanent
Pay: ₹200, ₹300,000.00 per year
Benefits:
- Provident Fund
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
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