Customer Care Executive

2 days ago

Ghansoli Navi Mumbai Maharashtra, India 10xgrowthaccelerator Full time ₹ 2,16,000 - ₹ 2,64,000 per year

Job Title: Customer Support Executive – Inbound (Multiple Openings)

Immediate Hiring | Day Shift | Voice Process

We are hiring graduates for multiple Inbound Customer Service roles. Candidates must have prior BPO experience, strong communication skills, and the ability to join immediately.

Role Overview:

The role involves handling inbound customer queries, providing accurate information, resolving issues professionally, and ensuring a high-quality customer experience.

Eligibility Criteria:

Graduate (any discipline)

6 months to 1 year BPO experience (Inbound / Customer Service)

Good communication skills

Versant Level 3 / 4 / 5 as per role requirement

Customer-handling and problem-solving capability

Shift & Work Details:

Fixed day shift (Between 8 AM to 8 PM)

Any 9-hour shift window

1 rotational week off (for some roles)

Sunday fixed off (for specific inbound roles)

Interview Process:

HR → Ops

HR → Ops → Client (for specific inbound roles)

Job Type: Full-time

Pay: ₹18, ₹22,000.00 per month

Benefits:

  • Provident Fund

Ability to commute/relocate:

  • Ghansoli, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • Customer support: 1 year (Required)

Location:

  • Ghansoli, Navi Mumbai, Maharashtra (Required)

Work Location: In person

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