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Executive Front Office

3 weeks ago


Mohali Punjab, India Shalby Hospital Full time

**Job Summary**
Looking forward for Executive Front office
- Minimum required experience is for 3-4 years **(Preferably in Hospital Industry)**:

- Any Graduate can apply
- Should have good communication Skills
- Should be comfortable in rotational Shifts

**Responsibilities and Duties**
- Attending to calls and giving appointments as per doctor availability
- Preparation of patient files as per patient details
- Maintaining data for patient waiting time for OPD in excel on daily basis and forwarding the same in the dedicated whatsapp group
- Processing the billing in OPD of patients
- Taking note of doctor in-out maintenance in excel
- Coordinating with patients by directing them to other departments or referring them to other doctors etc
- Scheduling the allocation of consultation rooms to doctors
- Submitting monthly MIS like patient data, in-out, follow up/new patients to HOD
- Informing HR through mails about doctor leave

Resolving all patients and department queries on timely basis
**Required Experience, Skills and Qualifications**
**Behavioural**:

- Courteous and professional approach
- Responsible in nature
- Polite in speech
- Problem solving ability
- Tolerant
**Functional**:

- Articulate with MS office
- Documentation of data
- Knowledge about doctors and their availability
- Cash management

Pay: ₹15,000.00 - ₹30,000.00 per month