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Front Office Executive

2 weeks ago

Mohali Punjab, India Dr. Arora's Clinic Pvt. Ltd. Full time

Job Title: Front Desk Manager/Executive

Company: Dr Arora's Clinic Pvt. Ltd.

Location: Mohali, Punjab, India

Roles and Responsibilities:

- Provide excellent customer service by welcoming customers, addressing inquiries, handling complaints, and ensuring a positive customer experience.
- Manage office operations including maintaining records, handling billing, and overseeing day-to-day administrative tasks.
- Supervise blue-collar staff, assign tasks, provide guidance, and ensure efficient workflow in the front desk area.
- Coordinate between team members, communicate updates, share information, and facilitate collaboration to achieve common goals.
- Oversee office maintenance, ensure cleanliness, functionality, and adherence to health and safety standards.
- Demonstrate leadership skills by resolving conflicts in the blue collar staff.
- Handle pressure and manage high-stress situations with composure, problem-solving skills, and a proactive approach.
- Utilize computer skills and technical knowledge to efficiently use office software, maintain records, and perform tasks related to office management.
- Display attention to detail, activeness, and common sense in handling day-to-day responsibilities and addressing operational challenges.
- Maintain a professional and authoritative demeanor, exhibit a good personality, and establish dominance in managing front desk operations.

Skills and Qualifications:

- Bachelor's degree in any field.
- **Proficiency in English**, both written and verbal.
- Comfortable with computers and tech-savvy.
- **Pleasing personality.**:

- Strong common sense, attention to detail, and problem-solving abilities.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Demonstrated management, team coordination, and leadership skills.
- Assertive and authoritative with a pleasant personality and excellent communication skills.
- **Maximum CTC budget - Rs. 3,00,000/- annually.**_

To apply, please submit your resume and cover letter highlighting your qualifications and experience in customer service and office management.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Conversational English (required)
- English (required)