Customer Care Executive

6 days ago


Noida Uttar Pradesh, India Speed Global Solutions Full time

Job Title: Customer Care Executive
Location: H169, Sec.63 Noida (201301)
Company: Speed Global Solutions
Department: Customer Service

Typing Speed -30 WPM
Salary
- 30K to 35K in hand

Job Overview:
Key Responsibilities:
Customer Support:
Act as the first point of contact for customers and provide support through phone.
Address inquiries related to logistics services, delivery schedules, shipment tracking, and status updates.
Resolve complaints and issues in a timely and professional manner, ensuring customer satisfaction.
Order Management:
Monitor and manage order status, delivery timelines, and ensure accurate documentation.
Coordinate with warehouses, transportation, and third-party logistics providers to ensure timely deliveries.
Assist customers with the return and exchange process if required.
Communication:
Effectively communicate shipment details, delays, and any logístical issues to customers, keeping them informed at every stage of the process.
Coordinate internally with the logistics, sales, and operations teams to ensure seamless service delivery.

Qualifications & Skills:
**Education**:
A bachelor’s degree in business, logistics, supply chain management, or a related field is preferred.
Graduation is mandatory.

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule

Schedule:

- Night shift
- US shift
- Weekend availability

Supplemental Pay:

- Joining bonus
- Performance bonus
- Yearly bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 18/03/2025



  • Noida Sector 62, Noida, Uttar Pradesh, India Insight Customer Call Solutions LTD Full time

    We are hiring for more than 30 Customer care executive. Qualification: - 12th passed or above. Language: - Hindi & English. For more information: **Job Types**: Full-time, Fresher Pay: Up to ₹20,000.00 per month **Benefits**: - Flexible schedule - Leave encashment - Provident Fund Schedule: - Day shift - Evening shift - Morning shift - Night...


  • Noida, Uttar Pradesh, India Persystent Consultancy Services Full time

    We are currently seeking enthusiastic and dedicated individuals to join our team as Customer Care Executives. As a Fresher Customer Care Executive, you will be the first point of contact for our customers, providing them with outstanding support and assistance. This role offers an excellent opportunity for individuals who are passionate about delivering...


  • Noida, Uttar Pradesh, India Razor Infotech Private Limited Full time

    **Job Title**: Customer Care Executive **Location**: Sec 58, Noida **Job Summary**: As a Customer Care Executive, you will be the first point of contact for our customers, providing them with information, support, and resolving any issues they may encounter. Your role is crucial in ensuring a positive customer experience and maintaining high levels of...


  • Noida, Uttar Pradesh, India Smartech connections Full time

    **Position: Customer Care Executive** **Location**: Smartech Connections, G-01 Suite B-79, Noida Sector-63, Uttar Pradesh - 201301 **Shift Timing**: 6:30 AM - 3:30 PM **Working Days**: 5.5 days/week (Saturday Half Day) **Interview Timings**: 10:30 AM - 12:30 PM **Salary Package**: Up to ₹30,000/month (based on experience and last drawn...


  • Noida, Uttar Pradesh, India SKY KRU Full time

    Job Title: Customer Care Executive - UK Inbound Sales Process **Job Description**: Role Overview: As a Customer Care Executive for our UK Inbound Sales Process, you will be responsible for providing exceptional customer service and support to our UK-based customers. Your primary focus will be on handling inbound sales inquiries, addressing customer...


  • Noida, Uttar Pradesh, India SKY KRU Full time

    Job Title: Customer Care Executive - UK Inbound Sales Process **Job Description**: Role Overview: As a Customer Care Executive for our UK Inbound Sales Process, you will be responsible for providing exceptional customer service and support to our UK-based customers. Your primary focus will be on handling inbound sales inquiries, addressing customer...


  • Noida, Uttar Pradesh, India Premanand Infotech Full time

    We are looking for dynamic and motivated individuals to join our Sales and Customer Service team. As a Sales and Customer Service Executive, you will be responsible for driving sales, managing customer inquiries, and providing exceptional service. **Key Responsibilities**: - Handle customer queries and concerns with a professional and positive approach. -...


  • Noida, Uttar Pradesh, India Whitefox Travels Pvt Ltd Full time

    **Job Title: Admin cum Customer Care Executive** **Job Summary**: **Responsibilities**: - **Administrative Duties**: - Manage office supplies and equipment, ensuring availability for daily operations. - Maintain and organize office files and documents, both electronic and physical. - Coordinate appointments and meetings, and manage calendars for...


  • Noida, Uttar Pradesh, India Vighnaharta Screening Pvt. Ltd. Full time

    We are Hiring for Inbound customer care executive Industries : BPO Role :customer care executive **Salary**: 17K-21K Job : day shift Experience : minimum 6 month Gender : Male & Female Job Location: Sector 58 Noida Contact Person (8076190396) Puja Hr **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹21,000.00 per month **Benefits**: -...


  • Noida, Uttar Pradesh, India Donovan Apparels Pvt. Ltd. Full time

    **Job Title**:Customer Care Executive **No. of Openings**:3 **Education Criteria**:Any Graduate **Experience Required**:0.6 Years-2 Years **Roles and Responsibilities** 1. Identify customers' needs and wants, clarifying information whenever possible. 2. Attending customers' queries and complaints as per defined SOP through inbound and outbound customer...