Front Office Assistant

6 days ago

Jayanagar Bengaluru Karnataka, India Pelagia Facility Management Full time

We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.

To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.

**Hotel Front Desk Responsibilities**:

- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying and collection of payment during check-in/Check Out.
- Assigning rooms to guests and informing them of the rules, Amenities and Do's and Dont's of the hotel.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
- Abilty to solve problems amicably and politely.
- Immediate joiners preferred

**Hotel Front Desk Requirements**:

- High school qualification or equivalent.
- Previous hospitality experience would be advantageous.
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.

**Job Types**: Regular / Permanent, Full-time

**Salary**: ₹12,000.00 - ₹14,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Rotational shift

Ability to commute/relocate:

- Jayanagar 9th Block, Karnataka, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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