Accounts Assistant Payments Follow Up

5 days ago

Gurugram Haryana, India AmpleTrails Full time

**Job Title**: Accounts Assistant | Payments Follow-Up
**Department**: Finance
**Location**: Gurgaon
**Reports To**: Accounts Manager / Finance Supervisor

**Job Overview**:
We are seeking a proactive and detail-oriented Accounts Assistant with a primary focus on payments follow-up and managing client requirements. In this role, you will be responsible for contacting clients to ensure timely payments, tracking overdue invoices, and addressing any payment-related queries. You will also serve as the main point of contact for clients’ new financial requirements, ensuring smooth communication and timely resolution.

**Key Responsibilities**:

- **Payment Follow-Up**:

- Follow up with clients regarding overdue or pending payments in a polite and professional manner.
- Send reminders for upcoming payment due dates and assist clients with payment arrangements if necessary.
- Maintain accurate records of all communications and follow-ups, ensuring payment histories are updated in the accounting system.
- Identify and report any payment delays or issues to senior management and propose solutions.
- **Client Relationship Management**:

- Serve as the primary point of contact for clients’ payment-related inquiries and concerns.
- Proactively reach out to clients to gather new payment requirements and ensure alignment with their accounts.
- Work closely with the sales and customer service teams to understand any changes in client needs or financial conditions that might affect payment schedules.
- **Invoice Management**:

- Collaborate with the accounts team to verify the accuracy of invoices before they are sent to clients.
- Ensure all invoices are correctly processed and issued in a timely manner.
- Coordinate with clients to ensure that invoices are received and processed promptly.
- **Reporting**:

- Prepare and maintain detailed reports on payment status, overdue accounts, and any payment disputes or issues.
- Assist in monthly reconciliation of accounts receivable and provide regular updates to the Accounts Manager.
- **Administrative Support**:

- Assist the finance team with any other administrative duties related to accounts and payments.
- Provide general clerical support to the finance department as needed.

**Key Requirements**:

- Proven experience in accounts or customer service, ideally in a payments follow-up or finance-related role.
- Strong communication skills, both written and verbal.
- Detail-oriented with a high level of accuracy in managing financial data.
- Proficient in MS Office, particularly Excel.
- Excellent time management and organizational skills, with the ability to prioritize tasks effectively.
- Strong problem-solving skills and ability to handle payment issues diplomatically.
- A basic understanding of accounting principles is preferred, though not required.

**Qualifications**:

- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (preferred but not required).
- 1-2 years of relevant experience in accounts, finance, or customer support is a plus.

**Additional Information**:

- Competitive salary based on experience.
- Opportunity for career growth within the finance department.
- Full-time position.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift

**Education**:

- Bachelor's (preferred)

Work Location: In person

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