Customer Success Executive
1 week ago
Understanding of Technology and User Experience.About the Organization:VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERPproducts. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India andinternationally.About the Role:Customer Success Associates are responsible to find business opportunities and manage long-term profitablerelationships with the customer.What will you do:
- Listening to customers’ needs and providing solutions that meet those needs. Providing customers with product training or support during their subscription term. Monitoring customer accounts to ensure that they are having a positive experience with the company’sproducts. Identifying potential problems with customers’ accounts and communicating with them to resolve issues.What you will bring:
- Strong skills in verbal and written communications, strategic planning, and project management. Analytical and process-oriented mindset. Ability to work effectively across multiple departments in a deadline-driven environment. Active team player, self-starter, and multitasker who can quickly adjust priorities.
**Job Types**: Full-time, Regular / Permanent
**Salary**: Up to ₹450,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Morning shift
**Experience**:
- total work: 1 year (required)
**Speak with the employer**
+91 63 51 084 773
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