Restaurant Captain

6 days ago

Nashik Maharashtra, India Thyme & Whisk Full time

**Guest Management**:
Essential Skills:

- Strong leadership and communication skills.
- Excellent customer service skills.
- Knowledge of food and beverage.
- Ability to work under pressure and manage multiple tasks.
- Problem-solving and decision-making skills.
- Familiarity with restaurant operations and POS systems.
- Greeting and seating guests.
- Taking orders and ensuring accurate order placement.
- Addressing guest needs and complaints.
- Promoting special offers and menu items.
- Managing reservations and ensuring smooth seating arrangements.
- **Staff Management**:

- Training and supervising waitstaff.
- Ensuring adherence to service standards.
- Motivating and mentoring team members.
- Scheduling and managing staff time.
- **Operational Management**:

- Coordinating with the kitchen to ensure timely food delivery.
- Maintaining a clean and organized dining area.
- Managing inventory and ordering supplies.
- Ensuring compliance with health and safety regulations.
- Monitoring and improving service processes.
- **Sales and Revenue**:

- Increasing sales by upselling and suggesting menu items.
- Managing table turnover and maximizing capacity.
- **Customer Satisfaction**:

- Ensuring guests have a positive dining experience.
- Addressing guest concerns promptly and effectively.
- Collecting feedback and making improvements.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Work Location: In person

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