Guest Service Associate- Sales

1 day ago


Grant Road Mumbai Maharashtra, India S. A. Solution Full time

**Job Overview**:
We are looking for an enthusiastic and customer-focused **Guest Service Associate** to join our fitness team. The role involves interacting with customers, understanding their fitness needs, and recommending suitable membership or fitness plans. This position combines **client servicing** with **sales**, making it ideal for someone who enjoys engaging with people and achieving sales targets.

**Key Responsibilities**:

- Greet and assist customers in a professional and friendly manner.
- Understand client requirements and recommend suitable fitness plans or memberships.
- Handle inquiries, explain services, pricing, and benefits to potential customers.
- Maintain a positive relationship with existing clients and ensure high levels of customer satisfaction.
- Meet and exceed monthly sales and conversion targets.
- Manage front desk operations, appointments, and member queries.
- Coordinate with the fitness and operations team for smooth client onboarding.

**Requirements**:

- Minimum **Graduate** in any discipline.
- Excellent **communication and interpersonal skills**.
- Strong **customer service orientation** with a sales-driven mindset.
- Confident, presentable, and well-spoken.
- Ability to work in a **target-based environment**.
- Prior experience in hospitality, wellness, or fitness sales will be an added advantage.

**Perks & Benefits**:

- Attractive incentives based on performance.
- Training and growth opportunities within the organization.
- Dynamic and supportive work environment.

Pay: ₹35,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person



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