Customer Service Representative

1 day ago

Hyderabad, India Mahaveer Soft Solutions Pvt Ltd Full time

Job description
Call Centre Representative
- We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality.
REQUIREMENT
- Graduated high school, but a bachelor's degree in commerce or related fields is preferred.
- Prior experience with customer service/tele sales and call centers in relevant job roles with at least 3years experience.
- Good knowledge of CRM practices and systems.
- Customer-oriented attitude with professionalism.
- Strong multitasking, time management, and target achieving skills.
- Excellent communication and listening skills with good command of the English language.
RESPONSIBILITIES
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.
SKILLS REQUIRED
- Interpersonal Skills
- Cognitive Skills
- Communication & Voice And Accent Skills
- Technical skills

**Salary**: ₹12,000.00 - ₹25,000.00 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- Madhapur, Hyderabad - 500081, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 3 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

  • Customer Service Representative

    2 weeks ago

    Hyderabad, India Anwarb Info Solutions Full time

    Anwarb Info Solutions is seeking a motivated and dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients. This role requires strong communication skills, attention to detail, and a commitment to delivering excellent customer...

  • Customer Service Representative

    1 week ago

    Hyderabad, Telangana, India Glossary Soft Tech Pvt Ltd Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Company DescriptionGlossary Soft Tech focuses on long-term commitments, combining global reach with local intimacy to provide premier professional services. These services range from consulting and system development to business IT outsourcing. Our aspiration is to realize innovation for our customers through foresight into future needs and a deep...

  • Customer Service Representative

    2 weeks ago

    Hyderabad, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...

  • Customer Service Representative

    1 day ago

    Manikonda, Hyderabad, Telangana, India Ratnadeep super market Full time

    This is a full-time hybrid role as a Customer Service Representative for Ratnadeep Retail. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, and delivering a top-notch customer experience. While the role is primarily located in Hyderabad. Pay: ₹12,000.00 - ₹14,000.00 per...

  • Customer Service Representative

    3 days ago

    Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the JobWere changing the way people think about customer care, and we need your helpWere searching for a Senior Team Leader to provide leadership to Customer Service Representatives and collaborate with Team Leaders on things like performance. training, development and employee recognition. This role is responsible for directing and managing...

  • Customer Service Representative

    5 days ago

    Hyderabad, India SDNA Tech Full time

    We are searching for an ambitious & responsible Customer Service Representative who will help the organization maximize revenue through developing marketing strategies & sales campaigns that match customer requirements and by promoting products, services or ideas Key responsibilities - Product Packaging readiness/ writing and proofreading creative copy -...

  • Customer Service Representative

    2 weeks ago

    Hyderabad, India Brainwires infotech pvt. ltd Full time

    **Hiring for Customer Service Representative** **Location - Hyderabad** **Experience - Under Graduate / Graduate - min 18months voice exp.** **Salary - Up to 33k + Incentives** - Rotational Shift - 5 days working - 2 way cab facility - Accommodation provided for 14 days in guest house. - Can pay for sleeper train tickets. **Salary**: Up to ₹33,000.00...

  • Customer Service Representative

    2 weeks ago

    Hyderabad, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...

  • Customer Service Representative

    2 weeks ago

    Hyderabad, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...

  • Customer Service Representative

    7 days ago

    Hyderabad, India Progress Full time

    **JOB SUMMARY**: This role is a total focus on customer care across our existing customers’ journey - from inquiry through to fulfilment and beyond. This position is highly strategic role in protecting our customer base and identifying growth opportunities for Progress. Strong communications skills will drive and accelerate mutual success with our...