Sales Operations Administrator

4 days ago

Bengaluru, India Liferay, Inc. Full time

**About Liferay**

Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges. Liferay Experience Cloud is an all-in-one solution that unites our Liferay DXP and cloud platform capabilities with built-in analytics and B2B commerce functionality, reducing the time to market and allowing for accelerated innovation - serving notable customers across the globe such as Airbus, US Bank, Honda, and Desjardins.

But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. We give our employees five days off to volunteer at charities they’re excited about, and Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run

**About You and this Role**

We are looking for a great team player who enjoys executing sales operations solutions (territory planning, sales performance management, forecasting methodologies) that will enable the Indian sales team to increase productivity and grow.

**Key Objectives**
- Support the development and strategies of sales operations;
- Provide access, training and support for all CRM users, as well as document and disseminate good practices for using and updating data.
- Deal with registration of suppliers and customers;
- Manage sales data and customer records within our CRM;
- Process Orders, Checking Data Accuracy in Invoices
- Manage the company's contracts, as well as their signature workflow;
- Monitor, along with the Finance, the payment workflow of the customers;
- Pass on global changes related to sales processes to the Local team.
- Understand priorities and execute operational plans;
- Optimize sales and operations efficiency through innovative thinking;
- Improve systems and processes, sharing good practices;
- Develop analytical sales dashboards and reports to provide insights and support data-driven decisions.
- Preparation of Authorisation forms and other supporting docs required for RFP submission.

**Required Qualifications**
- Bachelor's Degree in Business Administration or related fields
- Excellent communication skills
- Organization
- Collaboration
- Analytical Thinking
- Advanced English.

**Preferred Qualifications**
- Experience in Sales
- Knowledge with CRM tools, particularly SalesForce.
- Experience with tools such as Excel and Google Sheets (Macros, PivotTable..)
- Knowledge in BI tools, like Tableau.
- Knowledge in Sales Forecasting tools, like Clari.

**What We Offer**
- Salary package w/ competitive benefits according to qualifications and experience
- Opportunities to take responsibility, grow professionally, and Stay Nerdy
- A positive and collaborative work culture
- Check out what employees say about us on Glassdoor
- Working at a leading open-source company

**Equal Opportunities Employer - Statement

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