Guest Relation Executive

We are looking for a female **Guest Relations Executive (GRE)** who is passionate about hospitality, fluent in English, and excels in handling guest interactions with warmth, professionalism, and care. Job Summary: - Greet and welcome guests with a friendly and professional demeanor. - Handle guest check-ins, check-outs, and special requests efficiently. -...

**Job Title**: Guest Relation Executive/Hostess **Report to (direct)**: Guest Relation Supervisor **Report to (indirect)**: **Responsible for**: **Scope and General Purpose of Job**: **1. Specific Duties and Responsibilities**: - Attend training courses as and when required - Attend and participate in any meetings (department, communications etc) as and...

2 year Experience in Hotel and tourism Industry Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport...

Your primary responsibilities would include; - Pre-check in calls and co-ordination for hustle free arrivals and check-ins - Managing all guest relations for all in-house guests - Maintaining and filing of guest related documents - Day to day payment and billing reconciliations and reporting - Smooth and efficient running of the front office operations -...

We are looking for a female **Guest Relations Executive (GRE)** who is passionate about hospitality, fluent in English, and excels in handling guest interactions with warmth, professionalism, and care. Job Summary: - Greet and welcome guests with a friendly and professional demeanor. - Handle guest check-ins, check-outs, and special requests efficiently. -...

Welcoming guests in a friendly and professional way - Addressing and escalating customer complaints - Providing information about facilities, programs and other services - eview arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area...

**Job Summary**: The Hotel Front Office Executive is responsible for providing exceptional guest service, managing front desk operations, and ensuring guest satisfaction throughout their stay. This role involves welcoming guests, handling reservations, managing check-ins and check-outs, and addressing guest inquiries and concerns promptly and...

Job Summary: - Process all guest check-ins, verifying guest identity, form of payment, assign the room, and activate/issue room key. - Set up accurate accounts for each guest according to their requirements. - Ensure rates match market codes, and document exceptions. - Secure payment before issuing room key, verify/adjust billing. - Compile and review daily...

Job Summery Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily...

Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with...