Counselor - Parent Community Engagement

3 days ago

Remote, India Nayi Disha Full time

Nayi Disha is a progressive non-profit that leverages technology and works as a lifelong partner for families affected by Autism and other developmental disabilities. Since our inception in 2015, we have established ourselves as a credible resource for families and reached over 8,00,000 people across the country. With (IDD), building a strong growing community of 68,000+ families. Visit for more information. We have an exciting journey ahead at Nayi Disha and a vibrant, committed, and enthusiastic team with a supportive work culture.

As a Counsellor, you will play a key role in building and nurturing our virtual parent community, especially through **WhatsApp support groups and outreach programs**. You will provide emotional support, conduct group counselling, and drive engagement among parents of children with intellectual and developmental disabilities (IDD). You will also work closely with other teams to coordinate events and activities that support caregivers, particularly in Hindi-speaking regions.

**Language Preference - Hindi and English (Marathi and Telugu is an added advantage)**

**Key Responsibilities**

**Parent Support and Counseling**
- Conduct virtual and in-person Support Group meetings, creating a safe, empathetic space for caregivers.
- Provide group counseling and guidance on managing the emotional and psychological aspects of caregiving.
- Offer one-on-one support on parenting, government schemes, and therapy-related concerns.
- Moderate WhatsApp parent communities, respond to ongoing queries, and initiate meaningful discussions.
- Document all interactions, insights, and impact systematically for internal use.

**Community Engagement & Outreach**
- Drive community-building efforts in Hindi-speaking regions and underserved areas.
- Coordinate with the outreach team to identify community needs and deliver appropriate programs (e.g., CBR, Saksham).
- Participate in awareness and capacity-building events and assist in monitoring and evaluation activities.

**Inter-team Coordination**
- Collaborate with content, outreach, and parent training teams to co-create relevant materials and support sessions.
- Assist in identifying key themes, planning activities, and scheduling support events.

**Digital Content (Hindi, Marathi and Telugu)**
- Support the review and development of Hindi-language content for ease and clarity.
- Provide suggestions based on field insights to improve relevance and accessibility.

**Knowledge**

Master’s degree in Psychology (Clinical, Counseling, or Social Psychology preferred).

**Specific Skills**

Prior experience with virtual community management (e.g., WhatsApp groups) is a strong advantage.

Familiarity with the social and emotional challenges faced by caregivers of children with IDD.

Experience working in the disability domain will be an added advantage

**Experience**

3-4 years of experience in counseling, community work, or working with families of individuals with disabilities.

**Benefits**:

- Work from home

Work Location: Remote

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