Client Success Associate

7 days ago

Goa Goa, India WeddingsdeGoa Full time

As a Client Success Associate at WeddingsDeGoa, you will play a dynamic role in building long-term relationships with our existing clients. Connecting via digital medium in adding value to them via profile updates. Driving revenue growth through renewals, sales, and new service offerings will be a part of the process. Additionally, you will manage chat functionality on our website to engage with web visitors, answering their queries and guiding them effectively.

**Key Responsibilities**:

- _**Client Engagement**:_
- Build and maintain strong, trust-based relationships with clients through regular communication and follow-ups.
- Act as the primary point of contact for all client needs, inquiries, and feedback.
- _**Website Chat Management**:_
- Manage and operate the channel to engage with visitors and answer their queries in real-time.
- Provide accurate information, resolve questions, and guide online visitors toward relevant services or solutions.
- Ensure a seamless and friendly interaction experience for all website visitors.
- _**Client Satisfaction**:_
- Understand client goals and ensure our services align with their expectations.
- Resolve client concerns promptly and effectively, enhancing their experience.
- _**Revenue Growth**:_
- Proactively identify opportunities to upsell and cross-sell additional services.
- Drive client renewals by consistently delivering value and showcasing our offerings.
- Collaborate with the sales team to generate new packages and referrals.
- _**Data Management**:_
- Maintain detailed records of client interactions, feedback, and preferences.
- Analyze client and visitor data to identify trends and opportunities for service improvement.
- _**Value Addition**:_
- Share insights, tips, and updates with clients to keep them engaged and informed.
- Recommend personalized solutions to meet individual client needs.

Join us at WeddingsDeGoa and play a dynamic role in transforming client interactions and shaping exceptional experiences

Freshers are welcome to join.

**Job Type**: Permanent

Pay: ₹195,000.00 - ₹250,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Work from home

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

**Location**:

- North Goa, Goa (preferred)

Work Location: Hybrid remote in North Goa, Goa

Application Deadline: 06/12/2024
Expected Start Date: 09/12/2024

  • Customer Success Executive

    7 days ago

    Goa, India Kilowott Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    About KilowottKilowott is a digital transformation company that blends strategy, design, and technology to craft meaningful digital experiences. Our clients span global markets, and we take pride in delivering impactful, user-centered solutions. We're now looking for a Customer Success professional who can drive long-term client satisfaction, retention, and...

  • Customer Service Associate

    1 day ago

    Goa, Goa, India thehrstrategists Full time

    **We are hiring passionate Customer Service Associates for an event company in North Goa** **Position**: Customer Service Associate **Location**: Assagao, North Goa **Salary: INR 20 to 30 k (based on experience)** **Responsibilities**: - Coordinate and interract with the company's clients and potential clients - Ensure high quality of service to the...

  • Project Associate

    2 weeks ago

    Goa, Goa, India Studeasy Foundation Full time

    **About our organization** Studeasy Foundation is a Mumbai-based Section 8 Company (NGO) which makes Quality Education accessible to India’s 125 MN Govt. school students through the use of technology, as per the United Nations' Sustainable Development Goal (SDG) 4 and the Indian Government's National Education Policy (NEP) 2020. Studeasy Foundation has...

  • Customer Service Associate

    1 week ago

    Goa, India thehrstrategists Full time

    **We are hiring passionate Customer Service Associates for an event management company** **Position**: Customer Service Associate **Location **:Assagao, North Goa **Salary: INR 20 to 27 k (based on experience)** **Responsibilities**: - Coordinate and interract with the company's clients and potential clients - Ensure high quality of service to the...

  • Associate - Business Operations

    3 days ago

    Goa, India Accelya Full time

    **Job purpose** As an Associate III - Business Processing, you will process all transactions (volume based) and ensure compliance to quality and timelines. Maintain effective relationships with clients both internal and external. **What will you do?** **What do you need to know?

  • Recreation Associate

    2 weeks ago

    Goa, India Marriott International Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationLe Meridien Goa Calangute, Aguada Siolim Road Calangute, Goa, Goa, India, 403516ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...

  • Sales Associate

    1 week ago

    Goa, India V B Technologies Full time

    **Job Profile: Sales Associate (Freshers)** - Set up meetings between client decision makers and company practice managers. Will be working for our US IT Recruitment process. - Effectively manage multiple job requisitions and deliver on a high-volume basis. - Can Use Traditional and Out of Box sales. **Skills**: Excellent Communication Skill Comprehensive...

  • Front Office Associate

    3 days ago

    Goa, India Marriott International Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationCourtyard by Marriott Goa Colva, Colva Beach Road, Goa, Goa, India, 403708ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that...

  • Associate Business Analyst

    1 week ago

    Goa, India Ginesys Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    JD Link here: Job DescriptionAbout the RoleWe are looking for a passionate and detail-oriented Associate Business Analyst to join our growing team. You will play a key role in bridging the gap between our development team and our customers by gathering and analysing business requirements, translating them into functional specifications, and ensuring...

  • Associate Director of Sales

    1 week ago

    Goa, India St. Regis Hotels & Resorts Full time US$ 80,000 - US$ 1,20,000 per year

    Additional InformationJob Number Job CategorySales & MarketingLocationThe St. Regis Goa Resort, Mobor, Goa, India, India, 403731VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryAssists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the...