Customer Service Representative

2 weeks ago

Nashik, India 99Logos Full time

**Responsibilities**:

- Inbound and outbound phone calls to address client inquiries, provide information, and assist with resolving issues.
- Regularly follow up with clients to address their queries, provide guidance, and support them.
- Provide accurate and relevant information to clients, ensuring their satisfaction and resolving any issues promptly.

**Skills**:

- Excellent communication skills in **English **(written and verbal)and **Hindi **(verbal), both, to effectively interact with clients.
- Proficiency in any other additional language is considered a plus.
- Strong **listening skills **to understand clients' requirements and address their concerns appropriately.
- Basic knowledge of **Microsoft Excel **or **Google Sheets **is a must.
- Good organizational skills to maintain accurate records and manage time effectively.
- Ability to work well in a team and collaborate with colleagues to ensure seamless communication with clients.

**Experience**:

- Fresher to 1 Year of experience in a similar role is preferred.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹14,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (required)

**Speak with the employer**
+91 8888644612

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