Customer Relation Executive

4 hours ago

Mohali, India Jewelnme Full time

We are a fine jewellery company, known for superlative products, exemplary quality, international standards, and impeccable reputation for customer service.

We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.
To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales managers to ensure that all staff preserves relationships with clients.

**Requirements**:
**Customer Relationship Manager Responsibilities**:

- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
- Vehicle Must
- **

**Customer Relationship Manager Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 1-3 years experience.
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction

**Benefits**:

- Performance-based incentives
- Growth oriented Bonuses and promotions

Industry

**Gems & Jewellery**
***

State/Province

**Punjab**
***

City

**Mohali**
***

Zip/Postal Code

**160059**
***

Country

**India

  • Customer Care Executive

    1 week ago

    Mohali, Punjab, India Customer Solutions Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Position Overview:We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills.Key Responsibilities:· Handle inbound...

  • Sales & Marketing Executive

    2 days ago

    Mohali, India Marketing Executive Full time

    **Company Description** Satyam Adcom is a value-driven company in the field of Digital Marketing, PR & Advertising Agency located in Mohali district. Since 2011, we have been one of the leading service providers with extensive technology skills that enable us to provide value-added, high-quality IT solutions to customers. Our mission is to make technology...

  • Customer Relation Executive

    4 days ago

    Mohali, India Riverdale Aerovista Full time

    Position: CRE (Customer Relationship Executive) Minimum Experience: 2-3 years Minimum Qualification: Graduation Skills Required: Good Communication Skills with Pleasing Personality **Salary**: Best in Industry Joining: Immediate **Salary**: ₹20,000.00 - ₹30,000.00 per month **Salary**: ₹20,000.00 - ₹30,000.00 per month Schedule: - Morning...

  • Guest Relations Executive

    2 days ago

    Mohali, Punjab, India Elevate workforce Full time

    POSITION: GUEST RELATIONS EXECUTIVE/FRONT DESK EXECUTIVE ( GRE) EXP: 1 YEAR MINIMUM INDUSTRY : REAL ESTATE SALARY: 25K-30K ( NEGOTIABLE) PRE: FEMALE CANDIDATE ONLY M: 8801270000 KRA'S - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Provide information about amenities, area and venues and...

  • Client Relations Executive

    2 days ago

    Mohali, Punjab, India Foxy Digits Full time ₹ 1,20,000 - ₹ 2,94,000 per year

    We are looking for a motivated and detail-oriented Business Support Executive to provide administrative, sales, and operational support to ensure smooth business processes. The ideal candidate should have strong communication skills, the ability to multitask, and a customer-focused approach.Key Responsibilities:Handle client queries through calls, emails,...

  • Executive - Media Relations

    2 weeks ago

    Mohali, Punjab, India newsvoir Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Profile Name : Executive - Media RelationsPosition available : 1 personAs the Executive - Media Relations, you will play a pivotal role in strengthening our media partnerships, enhancing content alliances, and ensuring the effective distribution of NewsVoir's news feeds. You will act as the bridge between NewsVoir and the media fraternity, ensuring impactful...

  • Public Relations Executive

    2 weeks ago

    Mohali, Punjab, India Xenonstack Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Role & responsibilitiesTHE OPPORTUNITYWe are looking for a dynamic PR and Community Manager with 36 years of experience in public relations, content-driven storytelling, and community building to shape XenonStack's external narrative and engagement strategy.In this role, you'll act as the bridge between XenonStack and its ecosystem — including media,...

  • Customer Care Executive

    1 week ago

    Mohali, India Leom International Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Customer Support Executive

    4 days ago

    Mohali, India SRP Digital Services Pvt. Ltd. Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Monitoring the work of individual...

  • Customer Support Executive

    1 week ago

    Mohali, India SRP US Logistics Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. Planning the training and standardization of service delivery. - Monitoring the work of individual...