
Customer Service Officer
1 day ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
**Customer Service Representative Responsibilities**:
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
**Customer Service Representative Requirements**:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
**Job Types**: Full-time, Fresher
**Salary**: ₹11,086.00 - ₹19,126.01 per month
**Benefits**:
- Food provided
- Health insurance
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- Weekend availability
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
-
Customer Service Officer
1 week ago
Khandagiri, Bhubaneswar, Orissa, India MIDAS SYNDICATE PRIVATE LIMITED Full time**Job Title**: Customer Service Officer**Job Overview**: The Customer Service Officer will be responsible for interacting with customers, ensuring that their inquiries and issues are resolved in a timely and efficient manner. This role requires strong communication skills, problem-solving abilities, and a customer-focused attitude. **Key...
-
Customer Relationship Officer
2 weeks ago
Bhubaneswar, Orissa, India Alfa Maxworth Private Limited Full time**Job Title**: Customer Relationship Officer **Location**: Bhubaneswar ,In Office **Department**: Customer Service / Relationship Management **Reports to**: Customer Relationship Manager / Head of Customer Experience **Employment Type**: Full-Time **Job Summary**: The Customer Relationship Officer is responsible for managing and nurturing long-term...
-
Customer Service Representative
2 weeks ago
Bhubaneswar, Orissa, India Tech Mahindra Full time**Title: Associate** **Work Location**:Bhubaneswar **Job Type**: 6 Month Contract (can be hired as fulltime) **100% Onsite (Work from Office)** **Pay Rate**: 1.6 LPA to 1.8LPA (Depends on LOB) **Key points**: E-Commerce customer service profile, Voice Process, 24*7 environment (rotational shifts), 6 days working, 1 WO (rotational), one sided cab facility...
-
Executive - Customer Service
1 week ago
Bhubaneswar, Orissa, India WIZMAN Full timePosition Executive - Customer Service (Real Estate Back Office Marketing) - MIS handling as in Collection & Customer Chart, Demand Tracker, Agreement Tracker, Collection Report & Service Tax Report - Executing all Post sales documentations like preparing & sending allotment letter, raising demand letters - reminder letters - interest letters, coordination...
-
Customer Relationship Officer
6 days ago
Bhubaneswar, Orissa, India NIRMALYA METROPOLIS PVT.LTD Full timecustomer relationship officer with incentive **Salary**: ₹10,000.00 - ₹20,000.03 per month Schedule: - Day shift - Fixed shift - Weekend availability Supplemental pay types: - Performance bonus **Experience**: - Customer service: 1 year (preferred) - Real estate sales: 2 years (preferred) **Language**: - English (preferred) Work Location:...
-
Customer Service
2 weeks ago
Bhubaneswar, Orissa, India Notinline Full time**need Only Freshers** **Core Responsibilities**: - **Responding to Customer Queries**: - Provide accurate information about products/services. - **Issue Resolution**: - Resolve product or service issues quickly and efficiently. - Escalate complex problems to the appropriate department or senior support. - **Customer Relationship Management (CRM)**: -...
-
Customer Service
1 week ago
Bhubaneswar, Orissa, India NotInLine Full time ₹ 1,80,000 - ₹ 2,16,000 per year*need Only FreshersCore Responsibilities:Responding to Customer QueriesHandle incoming calls, emails, chats, or social media inquiries.Provide accurate information about products/services.Issue ResolutionResolve product or service issues quickly and efficiently.Escalate complex problems to the appropriate department or senior support.Customer Relationship...
-
Customer Service Assistant
4 days ago
Bhubaneswar, Orissa, India 10x Growth Accelerator Full time**Job description** **Job Description: Customer Support - Inbound Voice Process Executive** **Location**:Bhubaneswar **Work Mode**: Work from Office **Shift Timing**: 24/7 Rotational Shifts **Female Window Shift**: 7 AM - 9 PM **Working Hours**: 9 Hours per day **Working Days**:6 Days a week **Maximum Budget (Non-Negotiable):Experienced**₹21,000...
-
Customer Service Representative
6 days ago
Bhubaneswar, Orissa, India Clogic Softtech Full timeAbout the Role Key Responsibilities - Provide accurate product/service information and resolve customer queries. - Maintain records of customer interactions and transactions in the CRM system. - Escalate unresolved issues to the appropriate department for further assistance. - Follow up with customers to ensure satisfaction and resolution. - Meet...
-
Customer Relationship Officer
6 days ago
Patia, Bhubaneswar, Orissa, India We're hiring for a Fortune 500 manufacturing company in the HVAC space Full time ₹ 4,00,000 per yearDesignation : Customer Relationship OfficerLocation: BhubaneswarDepartment: Service OperationsApply now and be part of a team driving service excellenceAre you a proactive, detail-oriented professional with a passion for customer service and operations? We're looking for a Customer Relationship Officer to join our Service Operations team in Bhubaneswar.About...