Product Associate

**JOB DESCRIPTION**

Join a dynamic team driving innovation in mortgage technology solutions. Play a key role in ensuring seamless product releases and top-tier quality. Collaborate across business, operations, and technology to deliver impactful results.

As a Junior Associate within the Mortgage Solutions Product team, you support release management and product testing activities. You coordinate with cross-functional teams to ensure successful product launches and maintain high standards of quality. You contribute to the continuous improvement of processes, enhancing product reliability and user satisfaction.

**Responsibilities**:

- Supports the Mortgage Solutions Product team with a focus on release management and product testing.
- Coordinates product releases and ensures smooth, successful launches in collaboration with Client Advisory, Operations, and Technology teams.
- Manages the strategic product roadmap, adapting to changing business and client needs.
- Ensures thorough testing and quality assurance for all product features throughout the lifecycle.
- Adheres to agile methodologies, including story mapping, backlog grooming, sprint planning, and stand-ups.
- Develops and writes user stories that align with the product features, ensuring they meet the Definition of Ready (DoR) and overseeing their delivery to meet the Definition of Done (DoD).
- Ensures all necessary testing is completed for each feature, with a strong focus on quality assurance throughout the product lifecycle
- Communicates testing progress, release status, and issues to stakeholders and team members.
- Support Regression Testing and User Acceptance Testing (UAT) Activities.
- Supports continuous improvement of release and testing processes to enhance product reliability and user adoption.

**Required Qualifications, Capabilities and Skills**:

- 3+ yrs of experience in product support, release management, testing or technology roles
- Basic Understanding of software release cycles, testing principles and financial services.
- Proficient in both manual and automated testing methods, with a strong understanding of testing principles and methodologies to enhance product reliability and team efficiency.
- Self-starter with the ability to solve problems creatively and deliver results while working in a dynamic, collaborative, and challenging environment.
- Strong project management skills, with the ability to collaborate with multiple points of contact to achieve results.
- Proficiency with Microsoft Office tools, with particular skill in Excel, PowerPoint, JIRA, Confluence and VISIO.
- BS/BA or equivalent.

**Preferred Qualifications, Capabilities and Skills**:

- Interest in Release Management, software testing and mortgage/Lending industry product background.
- Willingness to learn new technologies, testing tools and industry trends.

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.