Product Associate

7 days ago

Bengaluru Karnataka, India JPMorganChase Full time

Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.

As a Product Associate in Customer Acquisition and Marketing Platform within our Lending team, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.

**Job responsibilities**
- Supports the development of our product strategy and roadmap
- Collects and analyzes metrics on product performance to inform decision-making
- Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
- Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
- Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
- Partners with their product team to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Communicate effectively and frequently. Share the product vision with the teams and articulate the questions and answers needed to build the right features.

**Required qualifications, capabilities, and skills**
- 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
- Developing knowledge level of the product development life cycle
- Exposure to product life cycle activities including discovery and requirements definition
- Emerging knowledge of data analytics and data literacy
- Knowledge of web page development, troubleshooting, and service interaction
- Collaborative with a high level of comfort and effectiveness in coordination, working with multiple business and technology partners.
- Strong communication skills, both oral and written, able to effectively communicate/influence through various levels in the organization

**Preferred qualifications, capabilities, and skills**
- Software development experience a plus (front end technologies: JavaScript, Angular, React, etc).
- Data management capabilities and experience with Splunk and Adobe Analytics.
- Proficient in Microsoft Office suite, Lucid workflow, JIRA, and presentation skills
- Eagerness to learn new skills, such as AI Tools, LLM

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