Facilities Services-o3

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Duty Engineer

**Job type**: Full time
**Reporting Manager**: Asst. Manager Engg / Chief Engineer
**No of staff managed**: M&E Technicians (10)
**Job Grade**: Executive / Senior Executive - Engineering

Job profile

**Qualification**: B.E / Diploma (Electrical / Mechanical)
**Overall Experience**: 8 - 10 years
**Industry Type**: Hotel, IT & Manufacturing
**Technical Skills (E)**: M&E Related Equipment, MS Office & Mail communication
**Generic Skills (E)**: Communication, Interpersonal
**Behaviors**: Team work, Learning attitude & Positive thinking

Job Aim
To achieve excellence in preventive maintenance programs at site with highest standards. Assist in providing comprehensive facility, contract, and procurement management for technical services to Accenture. Achieve Key Performance Indicators and service level agreements targets

**Responsibilities**:
Financial Management
To manage and control all critical spares for all installations as per manufacturer recommendations and inventory
Coordinate with AEM for collating all R&M requirements quarterly basis.
Follow up for assigned PO, work completion as per PO until invoice submission.

Operations Management
To carry out all engineering & operational procedures
Ensure proper functioning of the following system in the facility
All Electrical Systems
All HVAC system
All PAC’s
Water, Plumbing, Sanitary Systems
Elevators/Lifts
Cafeteria equipment’s
To liaise with the vendors for maintenance/service practices of M&E contactors to deliver quality work practices in line with the manufacturer recommendations.
To ensure that all maintenance related schedules & shut down in consultations with OEM & Accenture are followed.
Daily inspection of log books, history card, checklist, escalation charts, OCP & PPM schedules etc. for a better management of engineering systems
To ensure and guide the technical staff attends & work for closures for all F&S technical related isues in the facility.
To adhere to 52 weeks annual M&E maintenance schedule.
To maintain consistency on agreed SLA & KPI.
To participate during emergency evacuation procedure and manage all health & safety issues. 1Prepare and collate data related to vendor performance and escalate as required.
Ensure proper usage & functioning of e-fit facility tool (IMT, VMT, Sites ops modules, Site Inspection Tool) as per defined scope.
Ensure all PM work orders in 360 facility tool/ Archibus are closed and escalate in case of any deviation. Track and close all builder related queries in QMS on monthly basis.
Conduct M&E onboarding process, back to Basic as defined.
Ensure all the mandatory trainings are conducted as per schedule and track for attendance.
Coordinate for execution of works related to IC requests without escalations.
Conduct interview for M&E new joiners.
Ensure 100% usage of online work permit tool and upload incidents in the incident tool.
Proper handing & taking over tabs which are utilized for taking equipment readings.
Conduct central store audit, BMS store audit and BMS audit on monthly basis.
Facility walk around and ensure Walk around map & Guide is followed and maintained.
Coordinate with DM team for any issues that need help.
Important and VIP client visits to be coordinated with Events team and should be managed without escalations.
Ensure to close the Seibel tickets on time & weekly once do analysis for repeated complaints and highlight to CE
Ensure to support for all client audits /Internal & External audits
Ensure the functionality of all technology tools in the facility

Records Management
To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly records are prepared and sent to the chief engineer for all engineering related activities.
To update & maintain all records on daily basis (Log books, History Cards, Equipment details, Service Reports, Incident Reports etc.)

Estate Management
To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly records are prepared and sent to the chief engineer for all engineering related activities
Ensure visit and inspect all the critical areas maintained by builder wherever allowed on a daily basis - (Chiller, HT, DG, LT, LMR, STP and pump rooms)
Ensure daily co-ordination with the builder on the diesel / water
Track & ensure all the activities are performed by the builder as per the contract like FAPA test, Façade glass cleaning etc.,
Follow up on all the invoices submission by the builder on time
Intimate on any deviation in builder operation and follow up on closure

Reporting Management
Daily Report - DSR/walk around guide, SLA Report, Engineering report
Weekly report - Major highlights, zonal point, Weekly R&M tracker
Monthly Report -MMR, fortnightly central store SIH report, Energy Report, IIEE Report, Major works carried out report & Equipment Status Report, LCD Projector Report, Statutory Compliance Report, Monthly report
Escalation to be followed during an incident as pe