Facilities Services- Soft Service

**JLL empowers you to shape a brighter way**.

**Facility Executive (Soft Service) -**Client Account **(Chennai)**

**What this job involves**:
**About the role**
- **Objective of the role**:
**Responsibilities**
- Lead the vendor management team in the delivery of facility management services
- Ensure 100 % upkeep of client facilities at all the time
- Ensure the scope of work based on Service Level Agreement between Client and JLL,
- Perform ongoing preventive maintenance and repair work on facility mechanical, electrical, and other installed systems,
- Assess Service Levels and Performance Indicators with the Client representative and define the mechanism to assess the performance levels of various subcontractors
- Maintain all records related to the performance of facility management operations on Client site
- Ensuring that the subcontractors are meeting their commitments on scheduled delivery of trainings
- Train team members on all Quality policies & procedures
- General Administration & Management
- Client /Guest service Experience
- Daily/Weekly/Bi Monthly/Monthly cleaning Execution
- Cafeteria/Medical room Monitoring
- MIS /MMR report
- Invoice tracker preparation
- Store Management/Key management
- Stock register and material consumption record
- 52 week planner Execution on time
- Help Desk management daily base
- Perform facility inspections and report on condition affecting operations;
- Immediate respond when as an emergencies,
- Comply with all safety procedures and requirements.
- Support for an Engineering & Operational maintenances
- Prepare and Support for an Internal and External Audits
- Periodically inspect the logbooks, checklists, Register and weekend schedules for a better management of Facility service

**Experience & Education**
- 5 years minimum experience as Facility Executive or relevant position
- Well-versed in IFM operations and facilities management best practices
- Graduate / Diploma in Hospitality with 3 years’ Work Experience in IFM/ Hospitality
- Good Nonverbal communication skills
- Must have keen learning skills in accordance with the dynamic nature of the client business
- Manage all FM related requirements for the location to the end user satisfaction levels and maintain JLL standards on deliverables
- Vendor Management, Scheduled Reports, Facility Trackers, MMR, SLA, Client Management Builder Coordination

**Behavioural Competencies**
- Strategic Thinking & Leadership
- Excellent verbal and written communication skills
- Excellent organizational and leadership skills
- Experience working in heavily matrixed environments and leading by influence

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

**Location**:
On-site -Chennai, TN

**Scheduled Weekly Hours**:
40

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